• Payroll errors in previous year are messing up 2024 payroll YTD calculations

    The answer is yes! Let me explain, I followed the year-end guide. I ran the audit, I repaired the errors listed in the audit, I ran the audit again to check for errors. There was zip, zero, zilch errors reported. I proceeded to close 2023 payroll. Everything…
  • I can't print a payroll advance in 24.3.26.0 i tried the new solution id: 115697 and it still won't print. Same error "no matching records found"

    I tried the new solution id: 115697 and it still won't print. Same error "no matching records found" help please!
  • Reporting of Term Life and Accidental Insurance over $50,000

    Our company pays for $100,000 for group term life insurance and $100,000 for accidental life insurance. I did not realize that the employee was responsible to pay taxes on the portion of life insurance above $50,000 that the employer pays. Is the employee…
  • PTO Accrual: Limits and carryover

    Good Morning, I am new to the Sage Community about 4 months. I am evaluating the leave balances and accruals for all of our employees and I am having some concerns as to the set up. We have employees that earn 40 hours a year (new Hires) then after…
  • Payroll entry now needs department without job/cost code

    Upgraded to version 21.3.39.0 (Canadian) and now payroll entry needs Department number without job or cost code. It would not do a final compute unless I put in a department number.