• Withholding by in error

    I am an Ohio contractor with many city income taxes. We started a job which we thought was in a city. After one month, and 2 payrolls with that city's withholding, we verified that the job site is in a township. No city income tax. What process should…
  • Can I make 941 penalty payment thru Aatrix?

    We received a note from the IRS noting we had a late 941 deposit. Can I make this payment thru Aatrix? Will the IRS know it isnt an additional deposit rather the penalty payment?
  • Why would labor hours charged to a certain union code for a specific job be posting to the suspense account during time entry?

    For some reason, when I enter hours for employees with a union classification of Foreman (JC cost code 01-006) to a certain job, they post to the suspense account. It's specific to that job and cost code, no problem with other jobs. I have no idea why…
  • Default Pay Rate Table in Payroll

    For the past 10+ years, we've used the same pay rate table in payroll, making changes to certified classes and wage rates as required. The table allows you to input job, certified class, certified?, pay rate, base rate. For reference: I currently…
  • Payroll Change Period End Date

    I just used Change Period End Date to correct my accidentally entering the period end date incorrectly (May instead of June) on the Import Time screen, and was shocked to find that it also changed the Dates on all of my time records. Those dates were…
  • Setting up a state tax deduction to always calculate

    I have an employee that is a resident of New York but is traveling and working in several states based on project location. He is requesting that we always withhold a flat amount for NY state withholdings regardless of where he works. What is the best…
  • Move Payroll between states

    I have some taxable wages along with the SWH that got put to the wrong state, i do not have the option of voiding the direct deposits. how can i mvre the taxable wages and apply the SWH collected to the correct state?
  • 3rd Party Sick Pay

    An employee is on Long-term Disability where the Third Party pays the employer and employee taxes with the exception of SUTA and FUTA. They also issue a W-2 to the employee. I need to process their 3rd party sick pay through the system to pay the FUTA…
  • PR Tax Calculation using W-4 Amount vs. W-4 Exemption #

    When i use the calculator using the W-4 Amount, FWH seems to calculate a lot less to zero tax vs. when im using the Exemption number and im trying to understand why. Is there a special calculation when you use the amount? What is done behind the scene…
  • Reporting of Term Life and Accidental Insurance over $50,000

    Our company pays for $100,000 for group term life insurance and $100,000 for accidental life insurance. I did not realize that the employee was responsible to pay taxes on the portion of life insurance above $50,000 that the employer pays. Is the employee…
  • Back Pay

    I need to back pay an employee. He worked on a job where his pay was not correct. All I need is to put the lump sum amount in the correct pay weeks in November and December last year for the certified report. So they can see he did get paid the correct…
  • Payroll

    Can I input hours for 2022 payroll if 2021 is not closed?
  • total check to IRA distribution

    I have an employee wanting to put his entire paycheck for this week into his IRA. Today's PR transaction also includes our year bonus. I have updated his employee DEDUCT to what his gross pay and bonus is. How will that work as far as taxes, etc.?
  • What is the best method for adding a premium pay to an employee's paycheck?

    We are giving a $0.50 "raise" or what I have been calling a "premium pay" to employees working a specific job in a specific cost code. I have been calculating and adding this to their checks manually (including a calculation for OT at $0.75). The process…
  • Pay Type "Other" for Sick, Holiday, & Vacation instead of "Regular" Pay Type

    Im wondering if anybody knows the logic for setting up Sick, Holiday, & Vacation as "Other" Pay Type instead of Regular Time since those hours are actually part of the normal 2,080-hours per year (40 hours x 52 weeks). A couple reasons im bringging…
  • "Billable" Labor rates in Job Cost

    Management would like to see our job cost transactions show payroll as a set $ amount per hour as agreed upon by each project owner. These set rates would vary between project. For example, project X would have a billable labor rate for Project Manager…
  • Puerto Rico Payroll

    We are a USA based company with expereince in the 48 states, and have been running our own internal payroll for the past 35 years. We have now begun operations in Puerto Rico andnot knowing what we dont know, we hired ADP to help start up our payroll…
  • Portland Oregon Multnomah and Metro Tax

    Has anyone set up the new Portland, OR metro and multnomah county tax? It's optional for 2021 and required for 2022.
  • 401k Deductions -- Part of Taxable Income

    I was curious as to how to handle 401k deductions for states like Pennsylvania where the deduction is part of the taxable income for the state tax which differs from Federal. Since there isn't a spot to mark the deduction type within the set-up, I wasn…
  • last name change

    Hello Everyone, We have an employee who has changed their last name. Do I have to create a new employee? If so what will happen to his long term previous records. Can I just change his last name? everything else for him is the same? Kindly let me…
  • Need to Adjust 2020 Payroll

    I had to adjust 2020 payroll checks following KB 21595, voided direct deposit, retained as new, went to enter checks to make adjustments but got notice "The check has direct deposit generated and may not be altered". How do I resolve?
  • Payroll Gross Up

    What is the process for calculating a gross-up oon a check? Example: relocation allowance after taxes to equal $2000. Does the system have a way of calculating this or do I have to do it manually?
  • PR Employee Changed Address

    I have an employee that moved from one state to another and forgot to tell us. We have only processed 1 payroll for this year under the wrong state and i would like to some how "reverse" out the State taxes from that state and put them into the correct…
  • Third Party Sick Pay and Schedule B 941

    I am processing our 941 quarterly report for federal taxes. This quarter was the first quarter that we had COVID Sick Pay. We also had two employees out on disability so I had Third Party Sick Pay. I have followed the Knowledgebase postings about how…
  • open payroll

    Hi, I am wondering what happens if I have an open unposted payroll for 1/01/2021 and then process payroll for 1/08/2021. Will everything calculate corrfectly? Thank you, Sarah