• Download Portal

    When I try to click the download portal link, I am prompted with the error below: Request Entity Too Large The requested resource /selfservice/loginSubmit.do does not allow request data with GET requests, or the amount of data provided in the request…
  • Product Key BW 14

    We have been using BW when it was DOS. We have, I think BW 14. Our server has crashed and we are having to reinstall but we don't have the CD nor product key. We do have a downloaded version that is still asking for a key. So I have two questions; 1…
  • Virtual Server? Will this work with a server version of BusinessWorks?

    Is it possible to run Windows Server 2012 and the Server version of Businessworks on a virtual windows server? Version for more than 4 users.
  • Seeking Expert Support

    Our organization still uses Sage Businessworks 2018 as a historical parts lookup. We have fully upgraded to Sage 100 2021 and use that as our main ERP, but it only has a 7 year look back, and in BW we have a look back that goes farther, and houses older…
  • Tips before upgrading to 2023

    Thinking of upgrading to Sage BusinessWorks 2023? Things you need to know before you begin. Sage BusinessWorks 2023 is upgrading the database engine from Pervasive 10.3 to Actian Zen 15.1 Ensure compatibility with any software that may use Pervasive…
  • Sage BW 2023 - System Requirements

    Is Windows 11 go to go for the client PC ? Is MS Server 2022 good for the Server in a CS version ? I did look at all the docs online, and could not locate this information. Vince
  • Businessworks 2013 Installation

    Hello everyone, we have been having problem lately with our businessworks 2013. It is not opening up and giving us bunch of different error messages. I uninstalled it hoping to get the installer from sage to reinstall but sage is not helping me here…
  • Unable to download BW 2021

    Hello! When attempting to download BW version 2021, this message pops up: Sorry, there has been an error We are sorry for the inconvenience. It seems you are not authorized to view this document. My support plan is current. What's weird is that…
  • Installed SP6 but ...

    Installed SP6 but received an "Access is Denied" error msg about DBRegister which does not work now.
  • Upgrading from Sage 2015 to SageBW 2020 new server

    I've installed SageBW 2020 on a new Windows 2019 datacenter server. I am at the step where i need to restore the systems db and running into the following... should i proceed with update of Sage BW DB's?
  • Upgrade issues... anyone else experiencing?

    We did the upgrade from 2020 to 2021 yesterday and I've received the following from employees on items not functioning as before and/or general irritants: ALL areas where notes are - Notes no longer wrap around, they do a long single line, requiring…
  • Adding a Portal

    Does anyone know if you can add a Portal to Sage Businessworks Software to allow vendors, customers to access certain things, etc.? Thanks..
  • Client Install Problem with 2020 Update

    Download and install of 2020 on the Server went without a hitch, when I went to do the Client Install on each user, all acted like it installed correctly; however, we receive the following error when attempting to launch on the standalone systems: _______…
  • Business Works older version run on Microsoft Windows Server 2019 Essentials with Win 10 workstations

    We have Version 2013 SP 10 Build 0084 Product date 02/05/15. Has anyone tried this on Microsoft Windows Server 2019 Essentials with Win 10 workstations. Apparently this version will work with Orders Plus but we need to ensure it will run on our new Hardware…
  • Is it ABSOLUTELY necessary to do a rebuild prior to upgrading?

    Urgent question - Upgrading. Do I have to rebuild? It takes too long for us to be able to upgrade. Going from 2012 SP13 to 2019 on a network install. Going from 2012 SP13 to 2019
  • Does upgrading change the amount of users that can access sage?

    We upgraded to 2019 from 2017. We could have multiple people in sage before and now it seems we can only have one at a time. Sage support says we are only licensed for one user at a time but we only ever had one license. Has anyone else experienced…
  • KB#17609

    I'm fairly new here, and can't find KB#17609. I'm having issues resolving issuses installing for multiple users. I'm getting the same errors explained in 17609. Could someone please help me out? Thanks alot!!!
  • FYI - Microsoft announced that Office 2019 and Office ProPlus will default to 64 bit for new installs MC171479 - Jan 2019

    FYI - Microsoft Office 2019 will default to 64 bit install unless specified. I think BW still needs office in the 32bit for the integration? https://support.office.com/en-us/article/choose-between-the-64-bit-or-32-bit-version-of-office-2dee7807…
  • SMTP Service Fails with BusinessWorks 2018

    Hello, I just installed a clean copy of BW2018 + SP 2 on a Windows 2008 Server which was used for email and IBM Lotus Domino servers. For some reason, BW2018 seems to be interfering with the SMTP service. Our email server stopped working. I uninstalled…
  • Is there anyway to automate the BWprofile install?

    I have users that rotate computers, or sometimes I need to sub in a spare when one goes down. This should be a simple operation if business works was already installed on the admin account on that computer. Unfortunately the Business Works profile has…
  • Installing Service Packs

    This is likely an obvious answer; however I want to confirm I understand how to install a service pack. What the documentation/videos have not been clear to me about is this: Do I need to install to the server first before installing to the clients? Does…
  • Installation

    I downloaded BW2015 and tried to install it on the server but it asked for the Product Code? What is it? Please guide me through this. Thanks! The old BW2009 is on another old server (disconnected.)
  • Error telling me the Profile install is 2015, but original install on this computer is 2013-HELP

    I can quickly find the solution to the issue of trying to install a new user profile and the error says the profile install is 2013 but the install on the pc is 2015. Just update the bwprofile.exe via the service pack. I wish that were my problem, that…
  • Multiple server installations

    Can I install BusinessWorks 2013 on two different server locations for the same company and under the same license?