• WHT-436

    I'm trying to file VT WHT-436 Quarterly Withholding Reconciliation and it wants me to e-file, however VT doesn't have an e-file option for this form and SAGE will only print the record copy or draft copy?
  • Voiding a payment of cash

    Hi, We received a payment that was directly deposited into our checking account. The deposit appeared in our account on 12/31/19. When I went to post the payment, I posted it as a cash payment against their invoice. The problem is, I got distracted and…
  • Client Install Problem with 2020 Update

    Download and install of 2020 on the Server went without a hitch, when I went to do the Client Install on each user, all acted like it installed correctly; however, we receive the following error when attempting to launch on the standalone systems: _______…
  • Payroll report not displaying last 3 weeks.

    We are running BSW 2019 SP5 (updated from SP1 today after problem was noticed) and when we go to Payroll, Reports, Employee Reports, History. View all employees Year-to-date the last 3 weeks of payroll entries are not showing up. If I use the last 4 weeks…
  • Correct Pay Rates

    I need to generate a report that lists all my employees, all their hours worked, vacation hours, sick hours, vacation hours, etc. with the correct pay rate connected to each entry of hours. This is to cover an entire year so I'm not excited about having…
  • Deceased Employee's Final Check

    Can someone give me step by step instructions for paying a deceased employee's final check? We need to divide her final pay between three children. Thanks!
  • Error Message in Job Cost, Maintain Jobs

    Hi, I have 2 jobs in BW/JC/Jobs/Maintain Jobs that give the following error messages - I want to know how to delete these jobs.
  • KB#17609

    I'm fairly new here, and can't find KB#17609. I'm having issues resolving issuses installing for multiple users. I'm getting the same errors explained in 17609. Could someone please help me out? Thanks alot!!!
  • EDI SOLUTION/PROVIDER FOR SAGE BUSINESSWORKS

    FormerMember
    FormerMember
    Hello: Longtime Businessworks user. We would like to get an integrated EDI provider. Does anyone have any recommendations?
  • Payroll Deduction not showing up on reports

    So we had a fringe benefit that we needed to calculate on the last payroll of the year, which happens to be today's payroll day, and the entered the deduction according to the Sage Support pdf document titled How To Set Up and Process Fringe Benefits…
  • Document Attachment

    I am writing to find those that have used the document attachment feature for some time now. I would like to know if you embed or link your attachments? If embedding, does Business Works run efficiently with a lot of attachments? We are new to this…
  • Unable to connect with the System Manager Database. Pervasive ODBC Client Interface Client LNA... no available transport protocol for the Pervasive Network Service Layer

    We are running Windows 10 with a Server 2012 Datacenter server. Everything has been running along just fine and now the clients are getting the above error. I have read something about a Microsoft update and have tried uninstalling and reinstalling at…
  • Running Slow on HYPER-V VM with Multiple Virtual Processors

    I recently purchased a new server and created a 2012 R2 VM running on a 2012 R2 Hyper-v host to replace an old server we have for accounting software. I decided to do some performance comparisons between the old server and the new server by running…
  • Employee List Reports

    I am customizing the Employee 401K List Report (it has been renamed but no fields have been deleted, just made invisible) and I am having trouble with adding a database field for selection. I get the message "The SQL statement that you have provided is…
  • BusinessWorks Backup Progress

    While watching a tutorial from the partner portal on Changing the Fiscal Year End in BusinessWorks, the commentator commented the backup progress shows more than 100% because of the Enhanced Tax Reporting information being included. Where can I read/reference…
  • Employee Hours List Report

    I am having problems printing a good copy of the Employee Hours List Report in BW2013. I am up-to-date with service pack 8 installed. No other printing issues, just this report. It will print after a lengthy amount of time but, it cuts off several columns…
  • AR Customer Statements

    I have a problem with printing AR customer statements. I select "Past Due" under "Customer balances to include" and print directly from the statement screen (not from a preview screen) but the entire open balance keeps showing up for the customer. I checked…
  • Fixed Assets for BusinessWorks 2013

    How does fixed assets link to BusinessWorks 2013.
  • Adjust the customer and invoice description after posting

    In Sage BusinessWorks, we have a customer that is specifically for walk ins called "CASH". I have an invoice for a customer that was paid with cash before the invoice was "posted" and now my boss wants this detail adjusted to change the customer from…
  • HSA and direct deposit

    Using BusinessWork 2013 sp6, and using direct deposit file upload to our bank. We are adding an HSA plan effective July 1, so I'm trying to get things set up in payroll. How do we (or Can we) do the pre-tax employee deduction and employer contribution…
  • 1099 iNT

    In Business Works 2013 is there any way to file 1099-INT? Thanks!