• Businessworks 2013 Installation

    Hello everyone, we have been having problem lately with our businessworks 2013. It is not opening up and giving us bunch of different error messages. I uninstalled it hoping to get the installer from sage to reinstall but sage is not helping me here…
  • Client Install Problem with 2020 Update

    Download and install of 2020 on the Server went without a hitch, when I went to do the Client Install on each user, all acted like it installed correctly; however, we receive the following error when attempting to launch on the standalone systems: _______…
  • Error Message in Job Cost, Maintain Jobs

    Hi, I have 2 jobs in BW/JC/Jobs/Maintain Jobs that give the following error messages - I want to know how to delete these jobs.
  • Unable to connect with the System Manager Database. Pervasive ODBC Client Interface Client LNA... no available transport protocol for the Pervasive Network Service Layer

    We are running Windows 10 with a Server 2012 Datacenter server. Everything has been running along just fine and now the clients are getting the above error. I have read something about a Microsoft update and have tried uninstalling and reinstalling at…
  • Employee List Reports

    I am customizing the Employee 401K List Report (it has been renamed but no fields have been deleted, just made invisible) and I am having trouble with adding a database field for selection. I get the message "The SQL statement that you have provided is…
  • BusinessWorks Backup Progress

    While watching a tutorial from the partner portal on Changing the Fiscal Year End in BusinessWorks, the commentator commented the backup progress shows more than 100% because of the Enhanced Tax Reporting information being included. Where can I read/reference…
  • Employee Hours List Report

    I am having problems printing a good copy of the Employee Hours List Report in BW2013. I am up-to-date with service pack 8 installed. No other printing issues, just this report. It will print after a lengthy amount of time but, it cuts off several columns…
  • AR Customer Statements

    I have a problem with printing AR customer statements. I select "Past Due" under "Customer balances to include" and print directly from the statement screen (not from a preview screen) but the entire open balance keeps showing up for the customer. I checked…
  • Adjust the customer and invoice description after posting

    In Sage BusinessWorks, we have a customer that is specifically for walk ins called "CASH". I have an invoice for a customer that was paid with cash before the invoice was "posted" and now my boss wants this detail adjusted to change the customer from…
  • HSA and direct deposit

    Using BusinessWork 2013 sp6, and using direct deposit file upload to our bank. We are adding an HSA plan effective July 1, so I'm trying to get things set up in payroll. How do we (or Can we) do the pre-tax employee deduction and employer contribution…