• Disaster Recovery - BusinessWorks 2018

    Hi, In reference to the emergency preparedness steps outlined by Kim Crabtree's recent article, we are currently using Build 15 of BW 2018 and running Microsoft Server 2016 within a VMware environment. Should a disaster recovery situation arise, is…
  • Export Component List

    I am trying to export the component list for parts within Business Works. There is no way to do this through the program, but was told you can do this through a query in excel. Does anyone have experience with this? Can someone provide steps to query…
  • SYSTEM Backup files - SMUSERTASKS - filie is approaching 10 MB on server

    SMUSERTASKS - if this is too technical of a question we can ignore it(delete). As a BW user for 28 years our file SMUSERTASKS has grown to nearly 10MB and takes 4 to 5 minutes to backup or restore (SYSTEM backup) . Should this file be this large and…
  • Report writer or other data tools within BusinessWorks

    Hi All, We recently acquired a company running sage BusinessWorks and haven't had a lot of success in terms of extracting data out of their environment. We will be migrating to our ERP system and will need all key master data as well as transactional…
  • Getting the below error in BW Sage 2015

    I did some searching on your site and see that KB 39468 may assist in resolving this issue but cannot locate where your KB's are stored. And, if someone has insight into this error, please advise. Is this a firewall error or possible port issue?
  • New computer - forms not printing right

    Hello! I got a new computer and loaded Sage Business Works. I imported my database so I had all current company information. However, when I printed an invoice it didn't print correctly. How do I upload the forms format from my old computer to my new…
  • Previous Year's Employee Hours Missing

    Hello, I've been working on a custom export where I need a list of employees that have worked over 500 hours for 2019. While testing, I run the report in my current year company and everything is great. I go back to my 2019 company file to run the custom…
  • Error Message in Job Cost, Maintain Jobs

    Hi, I have 2 jobs in BW/JC/Jobs/Maintain Jobs that give the following error messages - I want to know how to delete these jobs.
  • Any data file changes from BW v2013 to BW v2015, v2017, v2018

    FormerMember
    FormerMember
    I use access to run a bunch of custom reports via odbc for a client of mine. the reports pull from G/L, A/P and Job cost. I want to bring them to v2015 or v2017, but I need to know first if the data file names, field names, etc. have changed? Thanks…
  • Importing Journal Entries affecting cash into the Cash Management module

    I import journal entries (JE) into the General Ledger module, some of which affect cash accounts. However, they do not depict on the Cash Account Register in the Cash Management module. I have to manually re-enter the JEs via the "Enter Bank Transaction…
  • several errors on database connection

    After a few days ago our workstartions frozen after 2-3 minutes , and came up errors about database connection , such this ones: Unable to get Database Names count (7004: Failes to connect to the named server and/or database) And derive to…