Sage BusinessWorks

We have had a incident in which a void on a credit card vendor transaction and the accompanying credit memo on the vendor transaction were entered using the wrong date. The Vendor Transactions were dated in March 2019, as was the associated Credit Card…

Hello anyone! I am new to my company, but the person who's place I took did NOT train me or anyone else (on anything) on how to do returns on invoiced items. The people haven't paid their invoice I just set up the Order and they received the products…

Hello, Working from the A/P module, I recently voided a payment by vendor without voiding the invoice first. The check was printed, but will not be sent out. I still have the option to make payment for that invoice. How do I remove this unwanted invoice…

We are having trouble finding the least cumbersome method to transfer and account for the products we make and purchase that are in our inventory, but then are removed and used within our business. For instance, we remanufacture toner cartridges and…

Somehow in the process of voiding and re-entering a payroll advance check, the Payroll system thinks there is an extra advance out there. It does not show up on any report but when we enter a timecard for this employee it wants an advance repayment. Is…

I cannot seem to remove a credit memo. I entered an invoice twice. I paid one invoice and voided the other invoice. Then the other secretary came along and put a credit memo in for the invoice. It shows that there is a credit memo for the vendor but I…