Sage BusinessWorks

Urgent question - Upgrading. Do I have to rebuild? It takes too long for us to be able to upgrade. Going from 2012 SP13 to 2019 on a network install. Going from 2012 SP13 to 2019

We upgraded to 2019 from 2017. We could have multiple people in sage before and now it seems we can only have one at a time. Sage support says we are only licensed for one user at a time but we only ever had one license. Has anyone else experienced…

New server planned running Windows Server 2016. Essentials version is offered and description = ideal for "Small businesses with basic IT requirements..., limited to 25 users / 50 devices". Is Windows Server 2016 Essentials OK for Business Works v2019…

Hi there. I am trying to move a Sage BusinessWorks server (2016 I believe) from one domain to another (we purchased a company and need to keep their BW system around for historical data). The IP address has changed as we use a different IP scheme…

FYI - Microsoft Office 2019 will default to 64 bit install unless specified. I think BW still needs office in the 32bit for the integration? https://support.office.com/en-us/article/choose-between-the-64-bit-or-32-bit-version-of-office-2dee7807…

Time to upgrade to 2018. I was told by Sage to just upload the BW2018. Reading thru online material my data and custom forms must be converted to 2018. After installing will this be an automatic prompt for me to do? Another question. BW2012 is installed…

I installed 2018 Businessworks SP1, but the federal payroll allowances and rates did not change. Will there be another service pack to install soon Thanks Fred

I have not done an upgrade this old to 2018. Does anyone know if I need to do an interim upgrade or can I go directly to 2018? thanks.

Will Businessworks 2018 run on server 2003?

I've read that current versions of BW run on Server 2016 and have even read the tips on preparing for move to a new server. All information is great. It sounds like it should be smooth sailing. I'm just being overly cautious since I have to do a clean…

I'm wondering if there will be an update to address the Illinois State Income Tax increase. Now that we have a state budget, my payroll department is anxious to get everything set up. I didn't find any information so I thought I'd ask. Thanks! Heat…

BW 2017. I ran the client installer on a Windows 10 PC. The install ran all the way through and said that it completed successfully. But only the Pervasive db part was installed. The client was not. Anyone have any ideas?

I keep getting an error when trying to login to support.na.sage.com. Below is what it reads. Portal runtime error An exception occurred while processing your request. Send the exception ID to your portal administrator. Exception ID 08:43_26…

I need Sage50 2011 SP13 to recover databases on a bad drive in a separate machine to upgrade a system. Help PLEASE!!!

I am upgrading from BW 2013 to BW2017. Got all the way through installation until message came up XML and Runtime Library. Cannot create a file when that file already exists. In Knowledge Base solution is to uninstall BW clients and reinstall. Will I…

I have a BW user moving into a previous employees workstation. I cannot get BW to install because it was installed as an earlier version for the previous employee. I do not have means to hack into that profile to update or remove that BW instance. So…

The path for clients will be the same so doubt that I need to re-install the client software on client computers, but wondering if there is some licensing requirements on the new server install for sage

We are having our IT people install the latest service pack for BusinessWorks. Is it necessary to install each of the available service packs individually in order to get all of the updates/fixes, or can we just have them install the last one? The person…

Hi Kim or Payroll Question Answerer! One of my clients has hundreds (and hundreds and hundreds...) of employees. She finally printed her W-2s for them last week (from an archived company). She has yet to e-file the official forms to the UST. Is it okay…

Am using BW2012. To download updates I need to download BW2015 v7? I am assuming that BW 2012 and BW 2015 are the same software. Thanks

I currently run BW 2012 SP6. I need to update. Where do I find the update site and what SP should I download. I will do after 2015 W2"s. Thanks Melanie

Any idea if/when BusinessWorks16 is going to be released? I know 14 was skipped(so not consistent), wondering the update table for next year.

Hello, we've recently purchased another license for BW 2013. The software was in place prior to me working for the company, so I'm not familiar with the install setup. Where would I go to add the additional serial number to add the 4th license to our…

I have completed upgrades for our workstations to Windows 10 and Businessworks is working great. By the end of the year we will be replacing our old server. What do I need to know before migrating BW 2015 onto the new server? Is it as simple as making…

Hello all, I'm a newby to Sage. I am helping a small business with a server replacement. They are currently using BW 2011 on an old 2003 SBS box. I need to move them to a new 2012-R2 server running BW 2013. The database update tool included with the 2013…