• Codebase Error

    I am getting Codebase Error, Error #:-200, Error#: 83805, File is not a Data File, database corruption detected when I try to run quarterly reports through the Enhanced Tax Reporting. What do I need to do to fix the error?
  • Error when opening payroll reports - Access violation in module Task0150.exe

    Hello! We process our payroll in Sage BusinessWorks. After printing checks, we print out the Check Register report. We had no problems last week; however, after printing checks and attempting to open the register report today, we got the following error…
  • database update

    I downloaded and installed Sage BusinessWorks accounting 2021 service pack 18. Tried to update database as requested. Got error message 7004: Failed to connect.
  • badpartid

    Hello, Does anyone know how to correct the 'badpartid' problem? Thank you
  • Export Component List

    I am trying to export the component list for parts within Business Works. There is no way to do this through the program, but was told you can do this through a query in excel. Does anyone have experience with this? Can someone provide steps to query…
  • SageBW 2015 repair Pervasive

    Hello All! I am trying to repair Pervasive and finding that the .MSI file is missing. I've read that Pervasive is now called Actian? Is that correct? Question is how do i search for PervasivePSQLv10Server_x86.msi? Am i searching for Actian now?…
  • AP Closing Issue

    An out-of-state BusinessWorks user contracted me to upgrade their BusinessWorks from version 2015 to 2021. They did not return any of my phone calls or give me any details, such as where the backups are stored. Over the weekend, the IT person and I muddled…
  • SYSTEM Backup files - SMUSERTASKS - filie is approaching 10 MB on server

    SMUSERTASKS - if this is too technical of a question we can ignore it(delete). As a BW user for 28 years our file SMUSERTASKS has grown to nearly 10MB and takes 4 to 5 minutes to backup or restore (SYSTEM backup) . Should this file be this large and…
  • cannot close the period due to "user is in that company" error

    New to Sage BW 2015. we have sage installed on Win 2008 r2. I've restarted the server a few times and no luck. I need to get this user's task unstuck. The task in question is :Enter invoices I've gone thru your help files hoping to kill the open file…
  • Online Support Case has not been addressed

    Good Afternoon, We currently have two open support cases in New status (both revolving around AR> Sales Tax), how long is support's turn around time? One of the cases is a recurrence from a case created 10 days ago. Case Number: 8008312166
  • Why would Sage print and post checks to wrong date? Reports match check date, not system date.

    When we print checks, nothing is edited, we do not change the date, I accept all defaults once I confirm our check numbers match. However, on 7/2, the checks I printed were dated 6/30, the invoice selection and the cash requirements and the following…
  • How do I request chargable support regarding error messages when closing the general ledger?

    When closing the G/L during the Journal Header section one of 2 error messages are received. One is a Btreve Error 2 and the other is Btreve Error 19. If I keep clicking the OK eventually the G/L close finishes.
  • Error Message in Job Cost, Maintain Jobs

    Hi, I have 2 jobs in BW/JC/Jobs/Maintain Jobs that give the following error messages - I want to know how to delete these jobs.
  • Customer Account

    FormerMember
    FormerMember
    A have a customer account with a balance due but when I printed statements it shows a negative balance due. I have attached the statement, the customers account and the statement selection page
  • Any data file changes from BW v2013 to BW v2015, v2017, v2018

    FormerMember
    FormerMember
    I use access to run a bunch of custom reports via odbc for a client of mine. the reports pull from G/L, A/P and Job cost. I want to bring them to v2015 or v2017, but I need to know first if the data file names, field names, etc. have changed? Thanks…
  • Importing Journal Entries affecting cash into the Cash Management module

    I import journal entries (JE) into the General Ledger module, some of which affect cash accounts. However, they do not depict on the Cash Account Register in the Cash Management module. I have to manually re-enter the JEs via the "Enter Bank Transaction…
  • PO posted / Part posting inconsistency

    I have a part that shows negative and when I went digging, I found a PO for the part that shows fully received in; however in the part transaction the PO is most definitely not there. I figured the IC module had an error and so I performed a backup and…