• I need help finding the cause(s) of my Accounts Receivable being out of balance.

    I am seeking suggestions & guidance on dealing with &/or finding the root of our A/R being out of balance. Here's what I've done/fixed so far: I started filling in for a bookkeeper a couple months ago while she was off work a few weeks (due to a stroke…
  • Apply an invoice to a customer deposit receipted to revenue (NOT a Prepayment)

    What is the best way to apply invoices to a customer deposit receipted to revenue and Prepayment was not checked? Is this possible - reading forum entries only refers to Prepayments.
  • prepayment

    I am using sage 50 us 2016, trying to find where a prepayment was applied but can't. I know the vendor and amount but when I click on it this is what I get You are not allowed to view transaction detail for a prepayment that has been applied to an…
  • How to discount remaining balance on a sales invoice so balance owed is zero?

    I have an invoice where the customer pre-paid, however it was caught at the time the order was shipped that the product qty was entered incorrectly and the order/invoice was adjusted leaving a balanced owed. We CAN NOT go back to our customer to request…