• Batching Invoices for Single Credit Card Payment

    We have Paya set-up for collecting credit card payments and I understand we can automate invoices distribution to customers so they will receive an email with the invoice and a direct link to pay with a credit card. Is there a way to send multiple invoices…
  • New General Ledger Account with Beginning balance

    I am trying to enter a new general ledger account for a loan. I need to enter a beginning balance for the loan. When I try clicking on "Account Beginning Balance", it wants me to "Select period to enter Prior Year Adjustments". I do not want to do that…
  • Bank Reconciliation

    What is the procedure to conduct bank reconciliation for a single month. Thanks.
  • Cancelling an order to which a prepayment was applied

    I generated a Sales Order. Product was not received. I received a deposit on that order from the client and I recorded that deposit as a prepayment to her account. Client now wants to cancel the order and receive a return check. Since product has not…
  • Reconciliation

    Is there a way to remove imported bank information from reconciliation?
  • RECEIVE MONEY FROM CUSTOMER

    HOW MANY LINES IS THE MAX TO CHECK MARK PER RECEIPT?
  • ISSUES WITH COG GL

    There is an auto generated GL call system cost of Good sold. Pls what went wrong to cause this? Kindly help.. Secondly, how to i create business location in sage 50 2013 Quantum? Thanks for your kind response
  • Monthly Inventory Balance

    How is inventory relieved when a sales invoice is generated? I have a huge balance in inventory and I thought the system could tie purchases to sales and relieve inventory monthly; however, that is not happening. Can someone assist me? Thank you!
  • Account Reciliciation with a sweep account attached.

    I have a Bank Account that we only use once a month with a sweep account attached to it. We make one deposit at the beginnig of the year and it is used for the debits all year long with the balance going to a sweep account. How do I balance that in the…
  • How do I transfer a credit balance from one customer to another?

    one customer with multiple stores, wants a credit balance from one their accounts to another
  • Refund of PreTax Deduction

    Our company received a refund check for an employee's Pretax Aflac Deduction. How do I refund the amount in the employee's payroll?
  • payroll deduction child support

    i need to add child support and spousal support to an employees paycheck can anyone help with this - thank you
  • investment classifications

    how do I classify stock market or cryptocurrency investments and sales of such
  • General Ledger out of balance - No resolution?

    My General Ledger keeps going out of balance. Is anyone else having this issue since the latest update?
  • Sage 50 - adding Payroll

    I am considering purchasing Sage 50 from Amazon for my business. We are a contractor / manufacturing business and I had used Quickbooks for 15 + years and they no longer have the version that I was using, and there new version is extremely costly. I…
  • Payroll

    Extra state withholding will not work. Shows on employee field, but will not take out. This started after last tax update. How do I fix?
  • Bogus GL account reporting 0.00 Even though it's mapped correctly.

    While correcting an improperly coded check, a slip of the finger accidentally created a bogus GL account. Even though it is mapped to the correct expense, it changed every transaction to 0.00 all the way back to 2011! The balances were hundreds of thousands…
  • Journal out of balance/Smart posting errors

    So i just finally upgraded to Sage 50 2024, in the week since, i am had multiple journal out of balance errors. In Sage 50 2023 i averaged an error one a year, getting 3/4 a week at this point.
  • applying Credit Memo to open invoice

    Hello - I have an invoice that was paid back in February. The customer returned part of the order so I would like to apply a credit memo but Sage will not let me. Why?
  • Sage Payroll

    I have an issue with my software, when I entered in the hours people worked it is not automatically adding up for me Any ideas what the issue would be
  • Error message: Transaction can't be adjusted because the transaction date occurred before the previous year

    I need to view AP records for the past 10 years. If it's in adj invoice mode, I can copy the AP entry comments, which I need to copy to excel. I am not going to change any records. Is this possible?
  • GL not automatically applying payments

    I was trying to reconcile the Aged Payables to our General Ledger account and I noticed we were off by quite a bit. Then I noticed that there were transactions that didn't show up in the aged payables indicating that they had been paid but they only showed…
  • Account Reconciliation

    Is there a way to void a past reconciliation? Last month I accidentally put the last day of the period in error and now it says the account has already been reconciled for that period. Is there a way to redo this?
  • How to fix issues with Payroll Tax Formulas

    I am in the process of setting up Payroll in a new company. We already have payroll set up in another company and are trying to recreate their settings in the new one. I tried using import/export, but for various reasons 98% of the information wouldn…
  • Change Processing Date

    I am needing help on how to change the processing date on our check date. The last week of Feb, I did payroll and was still in the Month of February but I should have been in March. I am now receiving error messages for our GL Acts. All numbers match…