• Why are customers alerted when the system is down and when it comes back up?

    Why are customers alerted when the system is down and when it comes back up? Saturday 03-11-2023 was an unexpected outage and we all were left hanging with no support or acknowledgement. Customers we need to demand better than that from Sage.
  • Support sucks

    Here's why... We have paid support contract in place with Sage. We recently had a problem when we used the Year-End Closing Wizard. Starting with the online chat, I was told to call to speak to a support representative. When you call, you can choose…
  • Peachtree 2010 install issues

    FormerMember
    FormerMember
    I work at an MSP and we are having difficulty installing Peachtree 2010 on a client's RDS server. The install process hangs at "stopping pervasive". Manually stopping the pervasive service doesn't make the installer progress. The install can be cancelled…