Sage 50 US

cannot locate prior client in list of companies any longer?

We have gone through all of the suggested procedures to access company on the computer housing the company file. The instructions say to click on the three dots beside the company file name. We do not have three dots. We have a cloud icon. Please…

We require upfront payment on all Sales Orders, we are linked to Stripe for pay methods and I need a way to send the Sales Order or Proforma type invoice to the client with the payment link to collect prepayment while still being able to close out the…

When I run the report its saying Another Sage 50 user or workstation is accessing this company area or performing a similar company process. Please wait a moment and try again. If you believe you received this message in error, have all users exit Sage…

Since upgrading to 2024 I've had to do several data verification/Syncs do to "out of balance" messages. This isn't the result of a bad posting etc. I contacted Sage as of yet. Is one having similar issues since upgrading?

I am getting the below error even though I am the only user currently in Sage. It comes up when I try to do anything- opening the company, saving an invoice, posting, etc. How do I resolve this?

This has been happening more frequently lately (like several times each day). When one user is working in 1 function (like inventory or time tickets) other users cannot do any updating to anything (like vendor maintenance, vendor invoices, etc). Other…

Current company is not using the attachments feature of SAGE50. I am curious to know real world experiences with the Attachment features. If/how has it affected performance? Data Size of Company file? Backup considerations? I know such a request…

Hi All, I've been running v2023 since a month after its release. No fundamental changes in software or systems...other than Win 11 update months ago. Now getting the following message with no response when clicking the 'Help' button. Any recommended…

Hello, We are seeing consistent crashes with Sage 50 using Remote Data Access on our user's machines. Doesn't matter if they are running Windows 10 or 11, although systems running Windows 11 are crashing more often. These happen regardless of whether…

Why are customers alerted when the system is down and when it comes back up? Saturday 03-11-2023 was an unexpected outage and we all were left hanging with no support or acknowledgement. Customers we need to demand better than that from Sage.

Hello, In our environment, Sage 50c has been kicking my users off randomly. This happens multiple times per day with no warning. In most cases, users can get right back in and it appears that their session picks up without issue. However, the more…

A \ client has been reporting for some time that, when they print a sales order with a different ship-to address than the default for the customer. the ship-to on the order changes back to the default, and then inserts that default ship-to address in…

So I held off doing the 2023 update until yesterday when I was notified it was all good. Is that a mistake! When you type in the item you get all kinds of items highlighted. Unbelievable that I paid for this!!! Then they want me to pay for another year…

Hello Our Business Owner added a license to our Sage 50 account last week but the new license is not showing up on our account. Owner was told it was because we were still on Sage 2022 (and we do not want to upgrade to 2023 until all the issues have…

I'm getting this error when trying to talk to Sage support chat. I have tried three different times. PLEASE FIX!!!

Custom reports freeze when trying to run them after upgrading to sage 2023. They will open but refuse to run unless you interact with them (ex. clicking on the options or refresh icons). Even after interacting with them they take a while to load or crash…

After upgrading to 2023 lots of processes are running slow. For example, running reports and emailing from sage takes 2+ minutes to fully load. Also while running reports you have to click on options menu before the report will start.

Based on the multiple experiences I'm reading here about 2023, it is clear that there is a flaw with this release. After working with support for almost 10 hours, we've come to the conclusion that it is not our network or environment. The database itself…

Has anyone had an issue with hundreds of Voided checks appearing in Sage 50 US edition? Check numbers have not been used previously and all appear on the same day.

I am running desktop Pro Accounting 2022. All was good until today when Windows updated to 2H12 (OS Build 19044.1806). Now Sage loads, I enter the password, and then it closes. I tried restoring a backup to a new company. It restores, I login, and then…

I need some help with this error message. Heres some brief details first, Sage 50 is installed and data files hosted on a Windows 2016 Essentials server. We have about 6 end users accessing it from Windows 10 Pro computers physically connected in the…

Hey all, Two users are having an issue lately that almost seems to be some sort of timeout maybe. They will leave their computer and when they come back it has taken them from the company they were working on and will be back at the select company…

Hello all, Hoping for your opinions. The company I work for currently, and has been using, Sage 50 for over 8 years. It has served us well in the past, but recently we've been starting to have issues. We have a server with Sage 50 that holds the data…

It seems the answer to almost every question someone asks in the forums is: "'why yes, sage can do that, email my firm for more information about how the services we sell can help you with this." Younger more innocent Josh.0 expected accounting software…