Sage 50 US

cannot locate prior client in list of companies any longer?

Is there anyone else experiencing this? After installing Sage 2024, we have the following issues: 1. It allows 2 sales orders, invoices, etc. to have the same number when 2 users do the same task simultaneously. No warning is given. 2. Sometimes…

We have gone through all of the suggested procedures to access company on the computer housing the company file. The instructions say to click on the three dots beside the company file name. We do not have three dots. We have a cloud icon. Please…

We require upfront payment on all Sales Orders, we are linked to Stripe for pay methods and I need a way to send the Sales Order or Proforma type invoice to the client with the payment link to collect prepayment while still being able to close out the…

Sage 50 2023 ran fine on our network. On a client machine, "View and Edit Invoice" table updated in about 1 second. However after "upgrading" to 2024 version, the same "View and Edit Invoice" table takes 29 seconds. Other tables also take significantly…

Mouse not scrolling in Sage but works fine everywhere else Can anyone help with this issue Karen

When I go to View and Edit inventory items I get this screen that is perpetually loading with no way to close it except to force close sage. It only happens on one computer. Tried repairing Sage but it still does this. We do not have a huge amount of…

I would like to talk to someone who has experience using Sage Cloud versus Sage 50 US desktop. I have several years experience with Sage desktop software. A new client is looking to me to recommend accounting software. The client is a small service home…

I've been doing some testing recently and have found that users with less permissions in Sage are experiencing slower performance. To recreate this User A is assigned Administrator role within Sage. and User B is assigned a custom Parts Dept role…

Sage 50, 2024. Company opens and I had no issues until 4 days ago. Suddenly I cannot open reports. IE, I try to open a General Ledger report, click on the options button and Sage decides that it is not responding and freezes the program. Ideas?

When I run the report its saying Another Sage 50 user or workstation is accessing this company area or performing a similar company process. Please wait a moment and try again. If you believe you received this message in error, have all users exit Sage…

Is anyone else experiencing this issue? I need help ASAP. I do not have time to wait for someone to call me back - IF they even will. I've tried at least 15 times and I get the same result every time. I have reports to do and need access as soon as possible…

During data entry of various items Sage offers the ability to move about the entry window using ALT plus the corresponding letter (EX: ALT-D to go to date field, ALT-C for invoice field). The ALT-A function no longer works. Trying to understand how only…

Several years ago, we bought Dell 5820s for workstations. They have been excellent on part of our network. However, on the distal end of our network, about 300 ft down a Cat 5 cable, when our warehouse workers tried to use Inventory Adjustments, and wait…

I keep trying to build/unbuild assembles, but my sage keeps saying not responding and shuts down. Has anyone else been having issues?

I run a small engineering company and have used QuickBooks for years. I'll never go to cloud-based accounting software, which is where Intuit is forcing users to go. I'm curious to hear from any other owners of engineering companies who use Sage 50 -…

Apparently with the new build you cannot change an employee from hourly to salary. You have to create a new record with all new information - you cannot copy the record you have to re-key everything. Sage then "sees" the new record as a duplicate and…

Since upgrading to 2024 I've had to do several data verification/Syncs do to "out of balance" messages. This isn't the result of a bad posting etc. I contacted Sage as of yet. Is one having similar issues since upgrading?

Window has changed the way the tell you you have to update on our computers. A message came up on my computer so I was able to close all programs. The databases are located on my computer. The other two computer display the message "Sage 50 Accounting…

Have services been restored yet?

I am getting the below error even though I am the only user currently in Sage. It comes up when I try to do anything- opening the company, saving an invoice, posting, etc. How do I resolve this?

Hello We have Release: Sage 50 Premium Accounting 2021 (SR-1) Build: 28.1.01.0176 installed on windows 10 multisession computer in avd environment. Recently Sage is crashing a lot. its just closing itself and I have to re open it every time. …

We are experiencing a longer than usual wait time when switching from one company to another after Upgrading to the 2023 Version.

I have two very similar reports, 1 works without issue, the other take minutes to work. These are Sales Order print templates. "JK Sales quote - order confirmation with discount" - clicking the preview option, this loads within a couple of seconds…