• Setting up new client

    Hi For the last 24 hours I have been trying to add a new client but am getting a message that it cannot be added now. Has anyone else experienced this? I guess I could call the helpline. Thanks.
  • Internet Speed Affecting Performance

    Hello! My office is in a remote area, so the internet can be inconsistent at times. I've noticed when we have internet slowdowns or outages, Sage moves so slowly that we can't get any work done. My Sage 50 company is hosted on an onsite server.…
  • Sage functions locked

    This has been happening more frequently lately (like several times each day). When one user is working in 1 function (like inventory or time tickets) other users cannot do any updating to anything (like vendor maintenance, vendor invoices, etc). Other…
  • Why are customers alerted when the system is down and when it comes back up?

    Why are customers alerted when the system is down and when it comes back up? Saturday 03-11-2023 was an unexpected outage and we all were left hanging with no support or acknowledgement. Customers we need to demand better than that from Sage.
  • Windows 10 Update Sage 50 2021 freezing not responding

    Hi I upgraded all of our computers to the most current Windows 10 build and updated the printer issues with Microsoft updates. We are having some issues with the program locking up not responding. At least two of our computers experience it after using…
  • Do I need to upgrade to Quantum by Sage?

    Hi everyone, I wanted to get a little info before I make my decision on upgrading from Sage 50 Premium to Quantum by Sage. Currently I am using Sage 50 Premium Accounting 2015 hosted on a single workstation computer, and a second computer that accesses…
  • Errors after Sage 2016 Upgrade

    I've looked at many KB articles, tried some of the suggested fixes and I've also tried getting help from Sage Support, but I still have problems. Any assistance would be greatly appreciated. Scenario: I recently upgraded from Sage 50 Accounting 2013…