• users exit Sage 50 and try again

    When I run the report its saying Another Sage 50 user or workstation is accessing this company area or performing a similar company process. Please wait a moment and try again. If you believe you received this message in error, have all users exit Sage…
  • Internet Speed Affecting Performance

    Hello! My office is in a remote area, so the internet can be inconsistent at times. I've noticed when we have internet slowdowns or outages, Sage moves so slowly that we can't get any work done. My Sage 50 company is hosted on an onsite server.…
  • Why are customers alerted when the system is down and when it comes back up?

    Why are customers alerted when the system is down and when it comes back up? Saturday 03-11-2023 was an unexpected outage and we all were left hanging with no support or acknowledgement. Customers we need to demand better than that from Sage.
  • How about not outsourcing or replacing your QA department with paying Sage customers?

    Your paying customers must not be your QA department, and if that is your position/marketing strategy, how about we get credit toward the renewal for every hour we spend installing>reinstalling>installing your new release. Have the developers test the…
  • Sage 2023 Update Failure and Repair

    I am just checking to see if there is any recent good news on trying the update again? Is anyone still experiencing the debilitating lack of function of the 2023 version? I don't want to go through another update before I should, as it is costly to re…
  • Sage 50 Quantum 2022 painfully slow to save and/or search- upgrade to Sage 100?

    We are experiencing painfully slow save times- about 4 minutes to save an invoice in AR- and no one else can work waitiing for save to complete, We have a high transaction load so data is pretty full. Will it help to upgrade to Sage 100? Can't seem to…
  • Sage 50 slow printing form

    We have our Sage 50 customer that has their install on a fast virtual server running Windows 2019. Certain workstations that are fast with all applications but printing our Sales Order Picking form is very slow to bring up the Print dialog box. We have…
  • Error message

    My Sage 50 prompted out this error message frequently when closing. How to solve it? Thank you.
  • I'm a new Controller for a Construction company and wondering if should continue using SAGE50

    I just got hire as the new Controller for a construction company with about $20M to $30M in annual revenue and they are using sage 50. I'm not familiar with SAGE and wondering if it's the right accounting software to use. I don't want to spend months…
  • Sage 50 another sage 50 user or workstation is accessing this company area....

    I need some help with this error message. Heres some brief details first, Sage 50 is installed and data files hosted on a Windows 2016 Essentials server. We have about 6 end users accessing it from Windows 10 Pro computers physically connected in the…
  • How to cancel Sage 50 US edition subscription

    Hi. I need help for cancelling the subscription for Sage US 50 edition. I have reached the cancellation team at 8xx-xxx-x385 (edited) several times and every time the call is forwarded to a voicemail. I also submitted the cancellation request online on…
  • Sage Freezes when Printing Invoices

    I am trying to print one of my largest invoices and Sage freezes and goes into the dreaded "Not Responding" mode. I have tried to wait it out to let it eventually clear (more than 20 minutes twice) and it will NEVER allow me to save or print that invoice…
  • Sage 50 2021 Accounting Crashing when Loading Previous File

    If I attempt to login to the last opened file the application crashes with a .net error and a faulty module of PAWLegacy.dll. If I cancel out of the autologin process and open the same file from the previous companies list, it opens with no problem…
  • Fatal File System Error

    Been trying to reach Sage 50 US tech support for 3 days now. We even pay extra for the service. Our Sage 50 US is down, been having multiple errors and when I try to restore a backup it crashes the program. Trying to find help. Started with Error 54 which…
  • Sage 50 2021.1 Slow to Open

    We currently use Sage 50 since it was Peachtree. The environment consists of standard workstations with NVMe drives on a GB network connected to a dedicated Sage server. While the general population haven't complained too recently, I noticed that it takes…
  • Windows 10 Sage 50 opens slow

    Using Sage 50 Premium accounting 2017 on Windows 7 machine and works perfect. Installed on new Windows 10 pro machine and it can take up to 5 minutes to open app then another 1-2 minutes to open company and do backups. Followed all these steps and still…
  • Sage 50 error when opening Scheduling Software.

    FormerMember
    FormerMember
    Recently updated to 2019 version. Since then when I open my scheduling software I get an Sage 50 error. "The feature you are tryng o use is on a network recourse that is unavailable. It;s looking in my temp dir for a file. If I click through the errors…
  • Do I need to upgrade to Quantum by Sage?

    Hi everyone, I wanted to get a little info before I make my decision on upgrading from Sage 50 Premium to Quantum by Sage. Currently I am using Sage 50 Premium Accounting 2015 hosted on a single workstation computer, and a second computer that accesses…
  • Missing Database Engine W3BTRV7.DLL

    Last week I was cleaning up my computer. When I went bring up my Complete Accounting 2012, I get an error, "Cannot load database engine library: W3BTRV7.DLL. Does anyone know how to fix this.