• Upgrading from 2016 to 2021 SAGE 500

    We noticed there are additional security events in the 2021 version (such as view tax id in plain text). Are all the events documented somewhere?
  • Bank Accounts - Possible to Edit the name?

    I know it's possible to do but can't recall where in SAGE 500 I am able to edit a Bank Account. I recently created a few bank accounts in SAGE 500 ERP. Realized I could be more brief with the account name and went to edit them however the Bank Account…
  • Office update to 2019

    We have some users using Sage 500 locally, we just did an Office update to 2019. Now the export does not work in the Explore view. Options are greyed out.. Is there a setting in Sage needs to be updated?
  • EFT file location

    Can the EFT file be saved to a network location? Environment: CITRIX, Sage 7.7 When the set file location button is clicked only the C:\ drive contents are displayed with no option to change to a network drive. Thank you
  • Single User Error "Unhandled Exception"

    I have a single user that has 2 views that throw an unhandled exception Object reference not set to an instance of an object when they use the lookup within the filter. If you enter data in the field then click refresh, data comes up. I have tried to…
  • Subsidiary company activation required or no?

    FormerMember
    FormerMember
    We are creating subsidiary companies in Sage 500 and would like to know if activation will be required for each additional company or can they all be happy on the same current activation (with the same modules)?
  • SO Customization Invalid Incorrect Number of Rows Returned - How to correct

    I ran into an issue today adding a new NT authenticated user to Sage 500 Version 2014. Basically once the user was added using Maintain Users, when I tried to launch Enter Sales Order and Quotes, I received the following error: SO Customization Invalid…
  • Sage 500 document scanning

    We are using Sage 500 and wondering if anyone has implemented document scanning with this system and if there is a feature that allows you to drill down in GL directly to a document/invoice without having to move over to the AP module. If possible please…