• Upgrading from 2016 to 2021 SAGE 500

    We noticed there are additional security events in the 2021 version (such as view tax id in plain text). Are all the events documented somewhere?
  • Labor Entry posting for the entire shift

    We have an issue with a product line, and we can't seem to correct it. On 90% of our routings for manufactured products, when we do a Labor Entry it calculates Overhead and Fixed costs using the pieces per hour and work center rates. One one product…
  • Bank Accounts - Possible to Edit the name?

    I know it's possible to do but can't recall where in SAGE 500 I am able to edit a Bank Account. I recently created a few bank accounts in SAGE 500 ERP. Realized I could be more brief with the account name and went to edit them however the Bank Account…
  • Price Sheets / Contract Pricing

    I have a situation where I am having trouble finding a solution. Please, see below: I have one salesperson that I want to give promotional pricing to, but not other salespeople who pull out of the same warehouse Is there any way that I can possibly…
  • Office update to 2019

    We have some users using Sage 500 locally, we just did an Office update to 2019. Now the export does not work in the Explore view. Options are greyed out.. Is there a setting in Sage needs to be updated?
  • EFT file location

    Can the EFT file be saved to a network location? Environment: CITRIX, Sage 7.7 When the set file location button is clicked only the C:\ drive contents are displayed with no option to change to a network drive. Thank you
  • Sage Intelligence and Multi-Currency

    "How do you work with multi-currency in Sage Intelligence for Sage 500 ERP?" was a hot topic from the Sage City Live networking event at Sage Summit 2013. What are your thoughts?
  • Can you prevent AP / AR from using certain accounts?

    Is there a way to prevent AP from using revenue accounts and a way to prevent AR from using AP related accounts?
  • Single User Error "Unhandled Exception"

    I have a single user that has 2 views that throw an unhandled exception Object reference not set to an instance of an object when they use the lookup within the filter. If you enter data in the field then click refresh, data comes up. I have tried to…
  • Sales order on hold, due to credit issues

    When putting a sales order on hold, due to credit issues, is there a way to also put the work order on hold?
  • Subsidiary company activation required or no?

    FormerMember
    FormerMember
    We are creating subsidiary companies in Sage 500 and would like to know if activation will be required for each additional company or can they all be happy on the same current activation (with the same modules)?
  • SO Customization Invalid Incorrect Number of Rows Returned - How to correct

    I ran into an issue today adding a new NT authenticated user to Sage 500 Version 2014. Basically once the user was added using Maintain Users, when I tried to launch Enter Sales Order and Quotes, I received the following error: SO Customization Invalid…
  • Delete Pick Group

    I have SAGE500 linked with O2 mobile. Under O2 Maintain pick groups, how do I delete a created pick group?
  • Sage 500 document scanning

    We are using Sage 500 and wondering if anyone has implemented document scanning with this system and if there is a feature that allows you to drill down in GL directly to a document/invoice without having to move over to the AP module. If possible please…
  • Reports that transmittal documents in PDF format have errors

    My client is using document transmittal for Invoices and their customers were having issues opening it. I have suggested that they remove the "Body Text" from the Set up Document Transmittal screen. This in turn alleviated a lot of the issues. Now they…
  • You have reached maximum number of concurent users for your lankpak

    I'm getting an error above metioned, even I tried to log to sample DB, I got a message suddenly " you don't have license to use this product" Then I tried to repair the accpac then I'm getting " You have reached maximum number of concurrent users…