Sage 500

Hello, since upgrading to 2021 version we've noticed some reports and some GL Register screens are printing in Portrait and not Landscape and so are cutting off the data. This doesn't happen 100% of the time, and is different when uses log into different…

Hi, I'm one of the admins to support Sage 500 on the back-end side for our Accounting Department, one of our accounting guys has Sage 500 on both the Virtual Machine and a regular desktop, he kept getting the error attached. How error was replicated…

I have recently upgraded to both Windows 10 and on one of my Terminal Servers to Windows 2012 R2 When running the BIE's the top row is so dark that it is unreadable. For other operating levels, that was correctable by setting the Windows Theme to Classic…

Sage launches but we are having an issue when trying to access report driven selections. In other words, the specified path in the application.config file which points to a mapped drive (which is mapped correctly) indicates that the report was not found…

Receiving error when attempting to send AR invoices via SMTP: Error occurred while processing email. For more information about the error, run the Document Transmittal Log from the CI Reports menu. Right. The log says "Unable to send message". One…

Does dataporter work in a test environment? If so, how do I get it to show? I have dataporter checked to show on the toolbar, but it does not. Nor can I launch using ALT +F7.

My client is using document transmittal for Invoices and their customers were having issues opening it. I have suggested that they remove the "Body Text" from the Set up Document Transmittal screen. This in turn alleviated a lot of the issues. Now they…

We are purchasing finished goods from a partner company and would like to have a PO automatically closed for invoicing so we don't have to do it manually every purchase. Is there a way to do this?

Does anyone have Office 365 and Doc Transmittal settings that work?

When trying to change the company in Sage 500 by using the drop down menu in 500 and also changing the Task Menu in the lower right hand corner I'm getting the following error. I can log out and select the second company, but it takes more time. Changing…