• GL Registers printing in Portrait instead of Landscape

    Hello, since upgrading to 2021 version we've noticed some reports and some GL Register screens are printing in Portrait and not Landscape and so are cutting off the data. This doesn't happen 100% of the time, and is different when uses log into different…
  • The SQL Server Startup Parameter -T4616 is missing

    Hi, I'm one of the admins to support Sage 500 on the back-end side for our Accounting Department, one of our accounting guys has Sage 500 on both the Virtual Machine and a regular desktop, he kept getting the error attached. How error was replicated…
  • Is MS Office required on the server for Sage 500?

    FormerMember
    FormerMember
    I have inherited a Sage 500 (7.4) system and the server has MS Office 2007 installed. Is this a necessary component of Sage 500 or can Office be uninstalled? I know it is old, let's not get hung up there. I am working on vulnerability remediation and…
  • Terminal Server - extraneous files cause slow printing

    Hello: A good number of our Sage MAS (ver 7.60.5.0) users connect via a Terminal Server (running Windows Server 2008 R2 Standard) and often we get complaints about slow printing. We have discovered that our users' Sage Appdata folders (AppData =>…
  • Screen Resolution on Server 2012 and Windows 10

    I have recently upgraded to both Windows 10 and on one of my Terminal Servers to Windows 2012 R2 When running the BIE's the top row is so dark that it is unreadable. For other operating levels, that was correctable by setting the Windows Theme to Classic…
  • Sage ERP 2014 on Windows 10

    Sage launches but we are having an issue when trying to access report driven selections. In other words, the specified path in the application.config file which points to a mapped drive (which is mapped correctly) indicates that the report was not found…
  • Document Transmittal via SMTP

    Receiving error when attempting to send AR invoices via SMTP: Error occurred while processing email. For more information about the error, run the Document Transmittal Log from the CI Reports menu. Right. The log says "Unable to send message". One…
  • Dataporter

    Does dataporter work in a test environment? If so, how do I get it to show? I have dataporter checked to show on the toolbar, but it does not. Nor can I launch using ALT +F7.
  • You have reached maximum number of concurent users for your lankpak

    I'm getting an error above metioned, even I tried to log to sample DB, I got a message suddenly " you don't have license to use this product" Then I tried to repair the accpac then I'm getting " You have reached maximum number of concurrent users…
  • Is there a way to automatically close a po for invoicing by vendor

    We are purchasing finished goods from a partner company and would like to have a PO automatically closed for invoicing so we don't have to do it manually every purchase. Is there a way to do this?
  • Office 365 and Doc Transmittal Settings

    Does anyone have Office 365 and Doc Transmittal settings that work?
  • Changing Company and Menu in Sage ERP 500 causes an error.

    When trying to change the company in Sage 500 by using the drop down menu in 500 and also changing the Task Menu in the lower right hand corner I'm getting the following error. I can log out and select the second company, but it takes more time. Changing…