• Item is inactive for the return warehouse error

    Hello, I am getting this error when creating a RMA for all items. "Item (X) is inactive for the return warehouse (warehouse)". Clicking OK on the dialog box allows me to continue the RMA and I can also process the Customer Return without issue. All…
  • 7.4 Register a Moved DB

    We moved our database from SQL-02 to SQL-03 server name. I am unable to register the application to use it's modules. I've ran the Database Synchronization Utility be get the following error: I also tried to manually register but receive this error…
  • Invalid MAS_500_Admin user and password

    Hello, Sage City. I have a issue with the Data Import Manager module of the Sage 500 ERP. 2014 The Import Job Progress will become stuck after executing it. After cancelling the import, a message reads the step was canceled. The other message states…
  • Error when trying to Post Order Entry screen and create invoice.

    When trying to create a new order in the order entry screen and shipping product from inventory with a price of more than $0. If we check create invoice and attempt to post we get the following error: Description: Incorrect procedure. Shipment cannot…