• Process Invoice for Payment

    The Treeview has changed and it is now unusable. Tree view use to contain yellow/ black circles to this you can no longer select individual invoices for payment
  • Can not edit recurring invoice Detail for one of my companies

    One of my users receives an error when they attempt an update Detail on a recurring invoice. Other aspects of the invoice can be updated, and Detail can be updated for the other companies in our system. This error is triggered on all recurring invoices…
  • User Activity

    Once again, sorry for these newbie questions... Is there a way to view user/users activity log? For example if a user ran a report, what report was ran... If he did some data entry, where did he did that. I'm currently trying to monitor this monster…
  • Issue running Update 2019PU1S

    I updated a database to version 2019. I installed the server update PU1 without any errors. When it finishes I can login into the server and when I select the database and click on proceed I get the following error message: "The server side license…
  • Mas 500 7.4 Registration

    I have the database on SQL Server 2008 R2. I'm trying to access our database for historical purposes but it's telling me it is not registered. I've attempted to register manually and it tells me the user must sign out and back in for the changes to take…
  • Item is inactive for the return warehouse error

    Hello, I am getting this error when creating a RMA for all items. "Item (X) is inactive for the return warehouse (warehouse)". Clicking OK on the dialog box allows me to continue the RMA and I can also process the Customer Return without issue. All…
  • 7.4 Register a Moved DB

    We moved our database from SQL-02 to SQL-03 server name. I am unable to register the application to use it's modules. I've ran the Database Synchronization Utility be get the following error: I also tried to manually register but receive this error…
  • Migrating Sage 300 to Sage 500

    Hello Community, I have a couple questions that i need help with. We are thinking of moving our sister company, that is using Sage 300, to our Sage 500 software. Has anyone successfully done this before? Can someone point me in the correct direction…
  • SQL Server 2014 trigger problem

    Microsoft SQL Server 2008 Standard R2 was upgraded to SQL standard version 2014 on 64-bit machine. Upgrade was successful without any error, but when users tried to save Purchase Order, message 'Append' is not a recognized option appeared and PO was not…
  • Is MS Office required on the server for Sage 500?

    FormerMember
    FormerMember
    I have inherited a Sage 500 (7.4) system and the server has MS Office 2007 installed. Is this a necessary component of Sage 500 or can Office be uninstalled? I know it is old, let's not get hung up there. I am working on vulnerability remediation and…
  • Data Import Manager

    Hi, We have a vendor that sends us invoices in pdf and an xml file. To save the people in accounting some time, we are looking at importing the vendors invoice(s) into Sage 500. We have the Data Import Module. Is there an example of an XML file or…
  • clsScriptMgr.ExecuteScript: Method '~' of object '~' failed

    A user is getting this error message when they try to complete a Transfer Order. In the past, logging out and back in has allowed the user to continue, however now it's not working as a workaround anymore. I logged in on my account and the transfers went…
  • Upgrade Path

    Hi. I am using Sage 500 ERP version 7.4 and would like to upgrade to Sage 500 ERP 2016. Can I directly upgrade to the latest version? If not, what is the upgrade path to install the latest version? Thanks.
  • Upgrading to Sage 500 ERP from v7.4 to 2016

    We will be upgrading from 7.4 to v2016 Sage ERP 500. We are still currently running FRX reports under v7.4. Will FRX reports still run once we install v2016?
  • Sales order picked but not shipped

    Hi How can I find sales orders picked but not shipped yet? thanks joe
  • Invalid MAS_500_Admin user and password

    Hello, Sage City. I have a issue with the Data Import Manager module of the Sage 500 ERP. 2014 The Import Job Progress will become stuck after executing it. After cancelling the import, a message reads the step was canceled. The other message states…
  • StarShip and Sage 500

    Is anyone using StarShip version 15 or later and Sage 500 2014?
  • Best practices for upgrading from Sage/MAS 500 v7.4 to MAS v2014.1

    My client is planning to upgrade from MAS 500 v7.4.4 to v2014.1. Can anyone offer pointers to best practices, checklists, installation and test procedures & plans. Plus, anything special to pay extra attention to? Thanks in advance, BruceB
  • Error when trying to Post Order Entry screen and create invoice.

    When trying to create a new order in the order entry screen and shipping product from inventory with a price of more than $0. If we check create invoice and attempt to post we get the following error: Description: Incorrect procedure. Shipment cannot…