• AR module disappeared

    Sage 2019 app n db on one server. SQL database in use. Users of AR module were complaining of batch posting being slow so a reboot was done. After reboot realized , Ar module completely disappeared. Steps taken: 1. Did a sage full repair yet AR…
  • Difference between AR General Ledger and AR Subledgers

    Hi, We found a Difference between AR GL balance and AR subledgers as at 31st December 2022 and that difference comes from December 2022. i want to know how to reconcile the month of December 2022 and find the reasons for this difference. Please advice…
  • Book Balance in Bank Reconciliation

    Our bank has not been reconciled in Sage from 2018 onwards because of some issues. Now I want to start reconciling in Sage. Our bank balance is as below and there is a book balance of the below amount in the picture. The question I have is where is the…
  • Troubleshooting the “Sage 300 ERP UI Container has stopped working” part 1

    It is probably an error we’ve all seen while in Sage 300 ERP, the dreaded “Sage 300 ERP UI Container has stopped working”. We have blogged about this topic before but it seems that this error message has popped up in a variety situations from opening…
  • Balancing the books

    Recently, I listened in on a call where the customer was having an issue where their book balance didn’t agree with the General Ledger. They noticed this while trying to reconcile their statements in Bank Services. Here is an example of what that would…