• How to Suppress Tax Warning in O/E Order Entry

    Hello, During order entry if a user adjust the tax group they get the following warning message: is there any way we could disable/turn it off? I tried searching help files and looking through setup option for both Taxes, O/E, A/R and I couldn…
  • O/E Order Entry - Print Picking Slip on Post rather than Order Confirmation?

    Is there any way to change the print dialoged when you click Post on O/E Order Entry to Picking Slip rather than Order Confirmation? We don't use Order Confirmations. We have to keep the OE Forms > OE Picking Slip window open and copy each order number…
  • Deactivating tax authorities

    Hi everyone, I started using an AP automotation software by Beanworks which is tied to our Sage 300 system. When I view our tax authorities within the Beanworks environment, it shows some tax authorities as inactive but when I go to the tax authorities…
  • Why does Sage 300 not seem to convert the unit weight when clearly using a UOM that is different than the stocking UOM?

    Sage 300 OE module has 3 units of measure per line. A pricing UOM, invoice UOM and costing UOM. However it does not have a weight UOM, so it is taking the unit weight (which is for the default stocking unit of measure, and not using the conversion factor…
  • Warning in quote/order entry if the cost is higher than the sell price on a line item or total

    Hello, I was wondering if there was a warning or notification that would pop up in the event a sell price is lower than a cost on a line item or total in a quote or order entry? Maybe something that comes up after a line is entered, before any quote…
  • Order Entry 2022 and Item Drill button

    With the addition of the "Set Ship Date" and "Set Location" buttons in Sage 2022 it seems the "Item Drill" button to Ops Inquiry | Item Inquiry has been removed. I'm running 2022 product update 1. Ops Inquiry 6.9 is activated for this 2022 database…
  • Windows authentication - Invalid windows user

    Client migrating to new server, Winsows 2019 with Sage 300 2020. Existing server is Windows server 2008, running Sage 300 2016. On the old existing server, Sage uses Windows authentication for many users. On the new server, when I try to change the…
  • Invoicing partly in Order entry

    Hi All, I have a client who would like to create an order say of 10 items, ship all the items (10) but when it comes to the invoicing, he invoice in bits say he first invoice 5 items and the other items later. I have tried doing this but immediately…
  • Salesperson Code change restriction

    Hello, I need help restricting certain users from being able to alter the salesperson code on the O/E Order Entry level. I have found out how to restrict users from changing this on the A/R Customer level but cannot sort out where to make the change…
  • OE Transaction Credit Check 2018 vs 2012

    Hello, In SAGE 2012(right) O/E Transaction Credit Check, we have a brief description for the AR Transaction Exceeds of the Customer, when it exceeds the Transactions Overdue Day and limit amount set in the Customer master . However, the same description…
  • OE shipment is not posting GL entries if Invoice option is unticked

    Hi, The OE shipment entry is not generating GL entries if the invoice tick box is unselected. If Invoice option got selected, then invoice entry and GL entries are being posted to respective modules. How do I set the system to allow to post the GL entry…
  • Multiple Serial Numbers for Orders, Shipments and Invoices

    Our client runs Sage 300 Version 2016 and have multi locations where they sell from. They want Orders, Shipments and Invoices to have different prefixes as per the locations they are sold from. Is this achievable? All responses will be highly appreciated…
  • Customer on hold - Order entry

    Is there a way to flag a customer in the order/shipment entry screen that tells the user that the customer's balance is overdue or that they are over their credit limit? We are using Sage 300 Premium 2016. thanks,
  • Sage 300 Sign On Manager - Session could not be opened

    I deployed Sage 300 2016 Web Deployment and were able to login from client computers without "Enable Application Security" box being enabled in Database Setup Utility. However, after enabling this option, I started getting the warning message "Session…
  • Item Number Change

    Can anyone explain to me what happened after an item 0001 merged into item 0002 ? What happened to item 0001 old receipt, PO etc? After clicking the POST button in Item Number Change, a message box pop up to ask back up database, is that normal? Thank…
  • Accpac 5.5A conversion to Sage 300

    We are still running Accpac 5.5A STILL. We are looking to upgrade to Sage 300. There are a lot of features we like about Accpac currently that we hope will still be available in Sage 300. Things like having multiple sales order lookup windows open simultaneously…