• Duplicate Sage300 User ID in intelligence Reporting

    There is a customer, some Sage300 user ID are duplicated in Intelligence Reporting security. Such duplicated ID cannot use run report properly. Would you kindly let me know how to rebuild the Intelligence Reporting User table or fix the problem?
  • Sage 300 Retail PO Projections password reset

    Hi, Is there an easy way to reset the PO Projections MASTER password. Its been blank for a long time and suddenly today needs a password. Is there a smart way to reset the password?
  • What is the best way to protect Sage installation against Log4j RCE 0-day actively exploited

    Client has asked us what happens next with the Sage 300 installation and how to protect it against the new Log4J exploitation. Crystal Reports and Sage CRM uses Log4J extensively.
  • How to check user last password change date in Sage 300?

    anyone can advise how I can check when is the last date the user change the password?
  • How to set a user name to a be used and always occupied by 1 user count from the license?

    Hi, Is it possible to set or default the Lanpak user to the named user and make it always occupied or reduce the free seats of concurrent user count to login system? For example, I have 10 concurrent users license, but the actual named-users is about…
  • Idle time out in Sage 300

    Is there a way in which Sage 300 ERP can log out users after a period of inactivity? If there is kindly assist.
  • Auto Log out

    Is there a 3rd party tool or a functionality within sage that auto logs out user after 15 to 20mins of non activity. We have sage setup where users do remote desktop and use it and we need Lan Pak free as the PO requisitioners sometimes dont log out…
  • MFA Implementation in Sage 300

    Anyone knows does Sage 300 can implement the MFA (multifactor authentication) in client-server environment / on web-screen? If it could, how or what is the setup is needed? Thank you.
  • AP Vendors - User security for accessing certain vendors only.

    Is there a way, or third party application that can use to assign users to specific vendors in AP. eg. I want user A to only see local vendors while user B sees only foreign vendors. Or user A is assigned a specific range of vendors only and cannot see…
  • Webscreens within Sage CRM

    Hi, I have a company that has 11 Sage 300 lanpaks. They are on Sage 300 2021 PU1 with integration to Sage CRM 2020R2 These users also use Sage CRM and open webscreens from within Sage CRM. Question: when a user opens a webscreen from within Sage…
  • Credit Approved By with Windows Authentication

    We have a customer setup on Sage 300 2020 using Windows Authentication. Their windows user is {firstname}.{lastname}, so even though said user has the rights for credit approval, they are unable to type their username and password on an OE Credit Check…
  • Sage 300 Database Setup Tracking

    Hi All, Is there a way to track which workstation PC is using ADMIN user to login Database Setup? and to modify database's description? Thank you.
  • Sage 300 ERP Default Application Port

    How to change Sage 300 ERP Default Application Port 80. 80 is being used by Internet service provider, So we are not able to use sage webscreens from outside the network, using dyndns.
  • Hide Column in grid based on user's UI Profile

    Hi all, it will be great if user can hide specific columns based on user's UI Profile. For example, in pop-up screen on I/C Item Pricing (IC1660), I am trying to hide markup related fields from my Sales person, which is a success. But on the main…
  • Canadian Payroll Security

    I have two payroll clerks, each with their own list of employees that they are responsible for. Is there a way to limit them to be only able to work with these employees? We do not want payroll clerks to have access to all employee records for confidential…
  • Windows authentication - Invalid windows user

    Client migrating to new server, Winsows 2019 with Sage 300 2020. Existing server is Windows server 2008, running Sage 300 2016. On the old existing server, Sage uses Windows authentication for many users. On the new server, when I try to change the…
  • Are you using MS Modern Authentication, 365 and SAGE? If yes, how is it configured?

    Hi, If you're using SAGE with 365 and modern authentication (baseline security, MFA) and have it working to send emails, how did you configure it? I was on the phone with 4 (!) different Sage support techs and none of them had even heard of 365 modern…
  • Sage Intelligent Report Cloud. You are not Authorized to view this page

    I'm using Sage 300 2018 PU 2, when running Sage Intelligence Cloud got this error You Are Not Authorized to view this page. I have given admin and a user with Financial Report and WEB Api access through the sage desktop. But still having this error. Any…
  • Sage 300 Restricted company list freezes

    We just tried to implement the feature that customizes what companies are in the Sage 300 dropdown list when they put a password in. We are using Sage 300 2019. When we put a user and password in that has restricted access, it just freezes up and never…
  • Sage 300 Licenses

    Customer with Sage 300 2019 and Payroll 7.3A receives message that a valid license could not be found when opening payroll screen. I verified all the 66A and Payroll 73A licensing is in place on the Sage 300 share. Open license manager and see licensing…
  • ORDER ENTRY - PO NO. FIELD FORCES CAPITAL LETTERS

    FormerMember
    FormerMember
    Is there a way to disable the forcing of capital letters in the PO no. field within order entry? We have a partner who sends us PO numbers that contain both capital and lowercase letters. When we transmit through EDI back to them the information is…
  • Salesperson Code change restriction

    Hello, I need help restricting certain users from being able to alter the salesperson code on the O/E Order Entry level. I have found out how to restrict users from changing this on the A/R Customer level but cannot sort out where to make the change…
  • Accpac.exe zero file size

    it seems in the last couple days most antivirus software is flagging accpac.exe as a virus and zero file size, alternative there is some virus/malware that is specificly targeting Accpac.exe. what can be done?
  • How to Sign Out Selected User under Other tab in Current Users

    These past few days, one of the users is showing in Other tab under the Current Users instead of being in LanPak tab. What happens is there is no "Sign Out Selected Users" button in the Other tab and could not sign the user out even using the Admin account…
  • Data Integrity Administrative Services

    I am getting a very generic error in Data Integrity Administrative Services in Sage 300 ERP 2016. It simply reads "E: Invalid Windows user." I do not know when this error occurred but would like to get it resolved so my Data Integrity checks are clean…