• Sage300 Ver2024 - Cannot run macros

    I did a test install of Sage 300 V2024 on Windows 11, and loaded the SAMLTD database. I am unable to run macros - nothing happens when I click Run and select the macros (standard ones e.g. cashflow, getrates). I tried recording a simple macro to print…
  • I upgraded from 2023 to 2024 SAGE 300 but when I tried to login on the web screen, it gave me below error

    when i try to logging via http locally, any help please
  • URGENT (Error: program file problem cannot find program file)

    Hi all, When I login to Sage 300 ERP and click any icon inside, it will prompt the error message as below. May I know how to solve this problem? Many thanks.
  • Users Permission to Run Sage 300

    Hi, A customer with internal IT policies don't want that users that will run Sage 300 2024 application (desktop version) have Administration rights (Local Administrator). Is it possible some way? Any recommendation? Thank you
  • SAGE 300 2023 - Admin Password

    When we installed SAGE 300 2023 and open Database setup, we got popup window to change the password and should be case sensitive with symbols. we changed it successfully, but now the client want specific password only lower case without symbols, is…
  • How to modify password expiration days sage 300 2023 PU3

    How can I modify number of days before password expiration Sage 300 2023 PU3
  • Sage 300 2023 PU3 Issues Seen-Anyone Else?

    I took the dive in to 2023 PU3 with the new Vault and Store. For the most part, things have been working but we get some random errors, and I am curious if anyone else has seen these issues? First issue that I see randomly is when trying to log in.…
  • Password policies - version 2023 PU3

    In 2023 PU3, Sage password policies are based on Windows group policies. This is creating some problems. Sage 300 is now requiring Sage passwords to change every 6 weeks including the ADMIN password. Can this be changed independent of Windows group policies…
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  • Disallow Users to Change Price List

    My client runs Sage 300 Premium and is in the business of selling Juices. Now the client has set up several price lists for different customer groups e.g. Distributors have the most favourable price list and retail shops have the highest prices. When…
  • Password security in Sage 300 2023 PU3

    After some time after installing PU3 the ADMIN user password was expired. The change password option did not work, and I could solve the issue only by changing the system date back, changing the password and bringing system date ahead. Is there a proper…
  • Sage 300 v2023 external web screen error Undefined after entering login

    After upgrading to Sage 300 from v2022.4 to v2023.1, we get an Undefined error after entering the login screen from external web screen. his issue is only with external access outside the network. Internal web screens are fine. I have reviewed KB 77607…
  • Setting up MFA in Sage 300

    Hi guys, I wanted to find out if Sage 300 supports 2 Factor or Multi Factor Authentication? If so, how can it be set up and configured? Are there any recommended third-party tools or services to use with Sage 300 for implementing this security feature…
  • Sage 300 Web screen - Password change no prompt or warning displayed on web screens.

    The user password for our Sage users (Sage 300 web screens 2023 advance security) has expired. On the desktop version, there is a prompt to change your password; however, there is no prompt or warning displayed on web screens. Is there a different way…
  • Sage Intelligence support MS-SQL password length?

    Would you kindly let me know the Max. Length of SQL password Sage Intelligence Acceptable? My customer change SQL Password to 64bits length… After change, all Sage300 feature works fine but only Sage Intelligence caused password invalid.
  • Deactivating tax authorities

    Hi everyone, I started using an AP automotation software by Beanworks which is tied to our Sage 300 system. When I view our tax authorities within the Beanworks environment, it shows some tax authorities as inactive but when I go to the tax authorities…
  • How to only allow API Request from SSL certified site?

    Hi all, I am exploring the Sage 300 Web API. I am making a POST request from an e-commerce site, to insert AR invoice batches. I notice that the site with 'Connection not secure' can make a request to Sage 300 API as well. How can we restrict these…
  • BI Web screen unsupported protocol, the client and server don't support a common SSL protocol version

    On Sage 300 version 2022 product 3, Business Intelligence on web screen (Windows 10 last update server) , we cannot access business intelligence web screen as picture below. Please help us.
  • User restriction.

    Is there away to restrict a user from logging in again with same user name if one session is still open.
  • Sage300WebAPi returns Access Denied

    Just upgraded Sage 300 from 2021 to 2023. Upgraded SageCrm from 2021 to 2022. Webscreens and integration ran fine prior to upgrade. After upgrade, when I try to access the webapi, I get 'Server Error in '/Sage300WebApi' Application - Access is denied…
  • problem with admin configuration for Webscreens

    i have installed webscreens on Sage 300 2022.1 and able to login with webscreens and desktop without issues. However, i am in need of loading some customized UI's from a 3rd party developer but can't login in to the admin configuration ( http://servername…
  • if user locked out while creating entry, will the data autosaved or lost?

    Hi all, My customer wanted to implement a timeout and stricter controls and access for the users of Sage 300 desktop application. i.e. if idle for 15 minutes, the PC will sleep/shutdown/locked out. The question is, will the data be autosaved or just…
  • Sage 300 security propagating to all companies.

    Hello Everyone, We just got done upgrading our Sage 300 2017 installation to Sage 300 2022. Our Sage has 3 different companies running off the same SQL server. I have noticed since the update when I make a change to any Security Group in Company…
  • COM API - Windows Authentication

    I've been using Win Auth via the COM API for a number of years. It saves me having to store user+pass in services and integrations as I can pass in a blank username + password and it will connect using current win user. However, I've recently found that…
  • Duplicate Sage300 User ID in intelligence Reporting

    There is a customer, some Sage300 user ID are duplicated in Intelligence Reporting security. Such duplicated ID cannot use run report properly. Would you kindly let me know how to rebuild the Intelligence Reporting User table or fix the problem?