• Deactivating tax authorities

    Hi everyone, I started using an AP automotation software by Beanworks which is tied to our Sage 300 system. When I view our tax authorities within the Beanworks environment, it shows some tax authorities as inactive but when I go to the tax authorities…
  • PO module setup - unit pricing & extended cost missing

    Hi, I seem to be having a setup issue with the PO module. I've done several setups before but can't figure this out. I noticed that while trying to make a requisition entry, I enter a line item, select my item code (non-stock item). I can select a vendor…
  • Windows authentication - Invalid windows user

    Client migrating to new server, Winsows 2019 with Sage 300 2020. Existing server is Windows server 2008, running Sage 300 2016. On the old existing server, Sage uses Windows authentication for many users. On the new server, when I try to change the…
  • ORDER ENTRY - PO NO. FIELD FORCES CAPITAL LETTERS

    FormerMember
    FormerMember
    Is there a way to disable the forcing of capital letters in the PO no. field within order entry? We have a partner who sends us PO numbers that contain both capital and lowercase letters. When we transmit through EDI back to them the information is…
  • Sporadic UI issue

    After an upgrade from 2017 to 2019 we have one user out of a dozen who occasionally has parts of the PO or OE UI greyed out / missing. For instance, about 50% of the time, the Totals tab will look like the screen cap below when the user starts a new…
  • Global Search in Sage 300 2019

    After installing Sage 300 2019 version we tried to get familiarized with the Global Search functionality, however it did not return any results both on desktop and web screens. We perform the following steps on the sample company: After opening…
  • OE shipment is not posting GL entries if Invoice option is unticked

    Hi, The OE shipment entry is not generating GL entries if the invoice tick box is unselected. If Invoice option got selected, then invoice entry and GL entries are being posted to respective modules. How do I set the system to allow to post the GL entry…
  • Multiple Serial Numbers for Orders, Shipments and Invoices

    Our client runs Sage 300 Version 2016 and have multi locations where they sell from. They want Orders, Shipments and Invoices to have different prefixes as per the locations they are sold from. Is this achievable? All responses will be highly appreciated…
  • Sage 300 Sign On Manager - Session could not be opened

    I deployed Sage 300 2016 Web Deployment and were able to login from client computers without "Enable Application Security" box being enabled in Database Setup Utility. However, after enabling this option, I started getting the warning message "Session…
  • Item Number Change

    Can anyone explain to me what happened after an item 0001 merged into item 0002 ? What happened to item 0001 old receipt, PO etc? After clicking the POST button in Item Number Change, a message box pop up to ask back up database, is that normal? Thank…