Sage 300

We have a customer account with an open PY (overpayment of an invoice) where the funds will not be refunded to the customer. We want to clear and close the account but the AR receipt batch will not allow us to adjust off the open credit amount via a zero…

Hi, We're using Sage ACCPAC 500 ERP. And i was posting an "Unapplied Cash" Receipt Batch (UC) , as i know UC Receipt cannot be applied with invoice. I plan to have another new receipt batch using "Apply Document" which i call for the UC and apply the…

my predecessor & I are preparing for my 1st YE. We were looking for a Vendor Ledger and can't seem to find where it could be located. Can anyone point me in the right direction? Please & Thank you...

I have an entry that won't post due to an error in the billing date. How do I correct the date so it will post in the correct period?

David Beard and Jeff Richards will be available online to help customers & our reseller partners with technical questions, perhaps brainstorm ideas for deployment, seek advice on marketing & sales + almost anything else SageCRM Drop in via Skype or dial…

Hi, Is there any way to contra transactions and show a net balance if a vendor is also a customer? Priti

Hi, Just noticed that in AR debit note, the document date and due date is picking as the same date even if the customer has a credit term of 30days. Is there any reason for this and how can this be changed? Sage 300 ERP 6.0 Priti Kumar

Hi, We have an AR receipt Entry batch with 2 entries my first entry is ok but I want to undo the 2nd entry in order to put back the document number in the first entry.

Hi, We are running on Sage300 ERP and we would like to know how to delete an AR invoice entry ( 3 entries).Is it possible to do so. Thanks.

We are new to the PJC module and when we started to setup the jobs, we ASSUMED that we could add the customer numbers later...i ASSUMED wrong. Now, i have these jobs loaded with transactions and was wondering if there is a way of opening up the job so…

Hi there, In accounts receivable invoice was entered for customer “ABC” in the amount of $50,000 another Invoice was entered for customer “XXX” in the amount of $500. That was all ok the problem happened when the receipt entry was made. There was…

Is there any option in AR to warn for duplicate receipt numbers in Sage 6.0?

HI, SAGE 300 ERP 6.1A PU4 WE HAVE POSTED THE BANK RECONCILIATION WITH A DEPOSIT WHICH WAS HAVING 38 ENTRIES. BY MISTAKE THE DEPOSIT IS RECONCILED WITHOUT SELECTING THE OPTION "CLEARED BY DEPOSIT DETAILS". DUE TO THIS NOW WE ARE NOT ABLE TO SEE THAT…

Hi everyone, There has been some instances were receipts were made and applied to invoices in the AR, but some of the balance has remained unapplied. These are on the trial balance as a PY document, and I am unsure how to clear them. Any help is much…

We have some companies that we work with. They are vendors and customers in our Sage 300. There are times when they owe us money in AR and we owe them money in AP. Is there a way to offset the balances? For example, in AP we owe them $100. In AR, they…

In AR module, I can't figure out how to change the date of a posted transaction. The amount will stay the same. There is a few that the incorrect dates were applied and I would like to just go in and change the date. Is there an easy way to do this? …

Hi, Have this error message in A/R Invoice Posting Errors: Invalid Input. Document currency (EUR) does not match customer currency (USD) Any idea? thanks for your help.

I have an unapplied receipt showing as -ve receivable in my AR Sub Léger, how can I go about correcting this? The AR ledger looks okay. Thanks

I am looking at the last invoice date and find a number of customers that have not updated their last invoice date for many years, but I see OE invoices that were created at a much later date. Some customers are fine and others are not. Some customers…

How can a Sage 300 consultant be notified of updates and hotfixes when they are released. I subscribe to the forums. Can we have every Sage 300 version release, update and hotfix come with an announcement from Sage?

any one tell me please! I just want to print out my procedures for 2015 year end

Hi there, We have a customer with GBP as default currency. They have made a payment in USD with equivalent GBP amount and it has to be deposited in our USD bank account. What has to be entered in the rates override window to reflect this. Our functional…

A credit card payment was entered, posted to the correct customer, but to the wrong invoice. Is there a way to fix this. We attempted to reverse the entry, but since it was made with Sage Payment Solutions this was not allowed.

Effective January 2016 Sage will exclusively support Payroll version 7.2. Support for previous versions will be discontinued, and tax updates for these versions no longer released. Q: Which versions of payroll will no longer be supported? A: Support…

Hello, When I entered receipt, I input the wrong receipt date and posting date as 01/12/2014 while it should be 01/16/2015 to match my batch deposit date. Then, I cleared it in the bank for the month of 1/31/2015's reconciliation. Later, when I reviewed…