• Emailing Statement of Account in Sage 300 Version 2023

    We have just upgraded our client to Sage 300 Version 2023 from 2016. In version 2016, when you email statements, it does so through Outlook leaving a copy in the sent items. When we upgraded to 2023, it uses SMTP. Is there any setting we can change…
  • Purchase Order Records Already Exists

    "Purchase Order. Record Already Exists - next number field is to be updated in PO setup -Options- Documents and Next Number. Client keeps jamming up the numbers by manual entry of the field - has someone built a logic around to deny manual input of…
  • Stock date of existing Lot number not updating at the time of Receipt !

    Hi, If we receive an item to an existing Lot, Why the stock date and Expiry dates are not updating automatically to the date of PO Receipt. ? This will make an issue of Auto-allocation in OE, system will take this Lot ,even it contains the latest…
  • Sage 300 2019 - OE Committed Qty allowed even when there is no Qty Available

    My client is using Sage 300 2019 PU4. Allow Negative Inventory Level in IC setup is NOT selected. Some users are able enter the Qty Committed for an item for example, ‘N0006’ and insert and carry on with the order onto the next order line without…
  • Incorrect exchange rate picks in Purchase order

    Hi Support, we have faced a rather strange issue with one of our clients using sage 2018 PU2. The currency rates table is updated daily with exchange rates. However when a PO is raised for a foreign currency vendors, a different rate is picked and…