• Why does Sage 300 not seem to convert the unit weight when clearly using a UOM that is different than the stocking UOM?

    Sage 300 OE module has 3 units of measure per line. A pricing UOM, invoice UOM and costing UOM. However it does not have a weight UOM, so it is taking the unit weight (which is for the default stocking unit of measure, and not using the conversion factor…
  • Can unshipped lines be omitted from Shipment and Invoice tables

    Can Sage300 order entry be prevented from copying the unshipped lines of an order onto the shipment and thence to the invoice tables, while still retaining backorder quantities on the orders? We have a situation where each order includes many products…
  • Sage300 Order Entry - maximum number of lines per invoice

    Does anyone know if there is a maximum number of shipments that can be on a single invoice, or maximum number of lines on a shipment.?
  • Sage 300 2019 - OE Committed Qty allowed even when there is no Qty Available

    My client is using Sage 300 2019 PU4. Allow Negative Inventory Level in IC setup is NOT selected. Some users are able enter the Qty Committed for an item for example, ‘N0006’ and insert and carry on with the order onto the next order line without…
  • Order Entry Copy with Optional Fields

    How do you copy an Order in Order Entry and have the Optional Fields also copy? It appears to me that you may add them, but that must be manually done. Is there a way to automatically have them come across?
  • Qty committed to sale

    Hi Support, We have a client who used to use VM Service manager. which was linked to inventory and order entry. they have identified some items that have Qty committed to sale because of VM service manager. the items are old and need to be written…
  • Finding Missed Preauth in Order Entry

    When the terms are credit card all orders in order entry should be pre authorized. Is there a way to find orders that should have a pre authorization and do not?
  • miscellaneous freight charges

    How do I see the activity for miscellaneous freight charges in order entry? The only report I see just lists the set-up information for miscellaneous charges.
  • How to process a drop ship in Sage 300 ERP

    What is proper way to process a drop ship in Sage 300 ERP? I was told from their support that you process that in Purchase Order, but how do you bill the customer without deducting from the Inventory Control module? What would be the proper steps…