• Can unshipped lines be omitted from Shipment and Invoice tables

    Can Sage300 order entry be prevented from copying the unshipped lines of an order onto the shipment and thence to the invoice tables, while still retaining backorder quantities on the orders? We have a situation where each order includes many products…
  • Related Documents Inquiry not showing up after update to 2021

    We updated to Sage 300 2021 last week. Since then, the inquiry button next to related documents has disappeared (there used to be a magnifying glass next to, in this example PSH23119 and PINV23119, and I could click on it to open those 2 documents directly…
  • Order entry - Is it possible to change an order back to a quote using order type? sage 300 2014 advanced

    We had someone enter a quote and instead of changing "order type" to a quote, they posted it to an order. Is there a way to reverse this? In the order type field you can chose quote. When selected it doesn't change the order number but will it treat the…
  • Quotations cannot be edited after printed

    Hi Support, One of my clients has raised an issue with OE quotation. Once the quote is posted and printed, it cannot be edited and the post button also diappears. They are using Sage 2018 advance edition. I have tested with Sage premium and this issue…
  • On order quantities linger after an upgrade

    . The client is noticing quite a lot of this. This is from the IC location details screen Sage 300 2020 Perpetual license. The screen shows 10 on hand 44 on sales order. However, 44 are not on sales order. There are only 24 total on sales order. I…
  • Process for supplier sending replacement parts

    Trying to work out the best process for when a supplier sends a replacement part for the original part ordered on po. So far: Part A added to order PO created for Part A and sent to supplier Supplier sends Part B in place of Part A Questions…