• Missing batch AR batch

    A customer reports that an AR batch is missing and didn't hit the customer records. They said it hit everything else. Is there a way to recover this batch assuming that the batch did affect IC, GL, and OE? I am still gathering info since it could be…
  • PO Invoice posting error 'missing POR' Attempt to perform record Delete without security

    Hi Everyone Does anyone has a solution for the error for posting PO Invoice with the following message missing POR (1979 POINVM1.C) Audit Log Attempt to perform Delete Record without security....
  • Can unshipped lines be omitted from Shipment and Invoice tables

    Can Sage300 order entry be prevented from copying the unshipped lines of an order onto the shipment and thence to the invoice tables, while still retaining backorder quantities on the orders? We have a situation where each order includes many products…
  • PO Credit note issue

    One of our user receipted a Purchase Order and invoiced it with an incorrect rate. A credit note was passed to the invoice. what is the correct procedure to invoice this again from PO side? Priti
  • Order Entry

    How many maximum lines can be entered in an OE Invoice? We have a document that should have more than 300 line items. Is this possible? Priti
  • Invoice Returned Receipts

    Hello, Kindly help me to resolve a PO Invoice Process Clarification in Sage 300 ERP 2016 version. What I did was, 1. Post PO Receipt 2. Return all quantities of above PO Receipt 3. Do the day-end process Then-after the returned receipt…
  • Credit Note does not change QTY shipped, Ordered and backorder

    Hi, We have a situation where orders need to be partially shipped from an order entry. A credit note was passed on one line item. This however did not change the quantity ordered, qty shipped to date and back ordered quantity. initial order 100…
  • Stock take and data entry

    Hi Support, It is normal procedure to freeze all inventory transactions before generating the worksheet. Our month end inventory reconciliation last for up to two weeks. Is it possible to still post order entry invoices for the new month? What will…
  • OE invoices not showing prepayments

    If I enter an order in OE and enter a prepayment and post the order, when I later invoice the order the prepayment is not shown against the invoice, but only on the right hand side of the invoice totals as an order prepayment. If I enter the prepayment…