• Order entry - Is it possible to change an order back to a quote using order type? sage 300 2014 advanced

    We had someone enter a quote and instead of changing "order type" to a quote, they posted it to an order. Is there a way to reverse this? In the order type field you can chose quote. When selected it doesn't change the order number but will it treat the…
  • Quotations cannot be edited after printed

    Hi Support, One of my clients has raised an issue with OE quotation. Once the quote is posted and printed, it cannot be edited and the post button also diappears. They are using Sage 2018 advance edition. I have tested with Sage premium and this issue…
  • Credit Note does not change QTY shipped, Ordered and backorder

    Hi, We have a situation where orders need to be partially shipped from an order entry. A credit note was passed on one line item. This however did not change the quantity ordered, qty shipped to date and back ordered quantity. initial order 100…
  • OE invoices not showing prepayments

    If I enter an order in OE and enter a prepayment and post the order, when I later invoice the order the prepayment is not shown against the invoice, but only on the right hand side of the invoice totals as an order prepayment. If I enter the prepayment…
  • Detailed Explanation of OE COMPLETE field values

    In the OE Finder window, there is a column labeled "Order Completed". Based on the Sage 300 v2014 AOM, an OE can have 5 COMPLETE field values: 1 = Incomplete/Not Included 2 = Incomplete/Included 3 = Complete/Not Included…