• Web screen display 'undefined' in version 2023.01

    Hi everyone Please advise what is the cause for the following sign-in error in version 2023.01. Receive the below display message after providing the sign-in name and password Please correct the following issue(s): undefined Thanks Jonsen
  • Sage 300 2022 (PU1) Workstation clients - Random Database connection errors and terrible performance

    We have Sage 2022.1 on our server which is performing perfectly (on the server or through RDP with our VPN firewall). We've installed the Sage Workstation (WSSETUP), ran the Database Setup which created the ODBC and the test connection is fine. Hours…
  • Sage 300 and scalability/load balancing

    Hi all, I am planning to have cloud server hosting for Sage 300. By standard, I will need 3 different servers which is for Application, Web application, and database. Can we do load balancing for the Sage 300 web app or the database just to handle…
  • Problem opening Sage 300 desktop form

    Hi all, I have problem opening any Sage 300 desktop form which just happen this week after windows update. The form still opening but the popup and error are annoying. Anyone know how to solve this? Thank you.
  • Bug in Item Price Search Web Screen?

    It looks like the Item pricing screen has a bug. When you enter an item number an search, there seems to be a cursor that is looping through the entire item price table and then finding a specific record. With a large item price table, this seems to result…
  • Sage 300 Performance

    Hello All , Quick Question, Could Sage 300 cope up with a load 20-30k transactions per day? Thanks
  • Sage 300 2019 very slow connection to SQL database

    Hi, Upgraded a client to sage 6.6 and sql 2017. When users log in to Sage, the screen hangs on connecting to database and takes a while to establish connection. Once connected, processing is ok however report printing is again very slow. Ping test…
  • sage300 OE performance Issue

    we are running sage300 2017 with the latest PU. We are experiencing system freeze mostly when users are performing entries using OE. we have set the Day END to run using DAY periodic function instead of during posting, this still did not resolve the…
  • What is accpac so busy doing when its idle?

    I have been troubleshooting a performance issue with Sage 300 ERP 2018 (Bulid 0). It is exacerbated when more users are on the system which for us is only about 10 people. If one or two are on then its tolerable. Nothing has really changed in the last…
  • Web Screens login error: "Error HRESULT E_FAIL has been returned from a call to a COM component."

    Hello, I keep getting the error Error HRESULT E_FAIL has been returned from a call to a COM component. while trying to login to Web Screens - I am certain that I have missed an IIS Setting and don't know what needs to be done; Looking for any support…
  • Sage & Orion

    Hi Support, We are using Sage 300 ERP 6.0 for our group of 3 companies. At present, we have one application server and multiple DB's and Terminal server for other 2 companies. One of the sister companies will be implementing Orion POS in the near future…