• Stuck splash screen on Server 2019 published app. Can it be disabled?

    Hi I'm publishing Sage 300 using Windows Server 2019 Remote Desktop published app. It works great, except there is a documented bug with this version of RD whereas splash screens persist in the foreground and do not disappear. This issue did not exist…
  • Finder option in Sage 300c

    Can the finder option increase the display of the current 5 lines?
  • Item Segment Length Change

    Hi, When I try to change the segment length I am getting the following error. How can I change the segment code length? Sage version: Sage 300 Standard(version 2019)
  • Job related OE order needs to be of material cost type?

    Hi, I would like to create a job related order in OE that includes services (labor). I created the service as an item number defined as non stock and added it to a pricelist. I can select project, contract but the category throws the message: Description…
  • Application Object Model (AOM) cannot be opened in browsers

    Until recently I was able to open the AOM in Firefox and Chrome, but I have now found found that it can only be opened in Internet Explorer. I assume this has come about as a result of updates in Firefox and Chrome. Given that IE will cease to be available…
  • Serialized Items

    Hello, We have serialized items in stock. However, we would unserialized those items. How can we proceed? We try to uncheck Serialized, but it is grey out because we have quantity in stock. Please advise. Best, Helen
  • Allocating freight to Inventory cost

    Hello, 1. How do I allocated freight cost automatically to multiple inventory items? 2. If the freight was not included in the PO, but only when we receive the supplier invoice, is there a way to automatically allocated the freight cost to multiple…
  • Yes/No optional field must have 0 decimals

    I have an optional field created as a text field for email addresses. This is used by our Laserfische as a trigger to auto email invoices. We have been using this for years but since Dec/21 we have been occasionally getting an error "yes/no optional fields…
  • When logging into the Sage 300 Webscreens, if I attempt to change the Session Date, I get a Warning message - "You can change the session date only if no windows are open".

    When logging into the Sage 300 Webscreens, if I attempt to change the Session Date, I get a Warning message - "You can change the session date only if no windows are open". Therefore, I cannot change the Session Date. How do I change the Session Date…
  • Which versions of Sage 300 supports TLS 1.2 when emailing

    Client of ours is running Sage 300 2018 and would like to know how to configure the email setup under company profile to use TLS 1.2. They are using Office365, but with this template. Device or application setting Value Server…
  • Inventory Default Location

    Can you make an inventory location the default? We only have one inventory location but must select it or type it in for various transactions. It would be easier if we could default it. Is there a setting somewhere I am missing? Thanks!
  • TCP UDP Networking Setup

    Hi everyone, A customer use Sage 300 2021 all programs at server (desktop version) and workstation setup. They will need some users in same network but other remote building to access Sage 300 from Internet using a map ports. And IT guys ask me TCP…
  • Extending Demo Access

    I have a sage 300 I'm using locally for just testing. Is there a way to extend the demo license?
  • error Run-time error '-2147467259 (80004005)': Cannot add account in Account Tab in Cashview Option screen

    after I've upgraded version 2012 to 2021 and new cashview new activation in Sage2021 and account data in Cash view option screen is blank (I understand when we activated account in sage cash view will be automatically retrieved data.) when we press…
  • IC Warehouse

    Hello All, We have a main warehouse and within that main warehouse, we have sections, and within the sections we have shelves. Is there a way I could create a sublocation ie for example, warehouse Montreal, section Manufacturing which contains 5 shelves…
  • Change item from User Specified costing to Lot Costing

    Hi, I would like to change some items from User Specified costing to Lot Costing. The option to use a Lot Costed account set is not available until I uncheck "Allow lot quantities to be different from the quantity in the entries." But, that box is greyed…
  • Is there a way to use the quote number as the order number, when converting a quote to active in OE?

    Is there a way to use the quote number as the order number, when converting a quote to active in OE?
  • Multi-currencies supported

    Hello Team, Could you clarify does Sage 300 includes the Multi-Currencies feature? I found how to add currencies in Sage 300, but, for example, I cannot change the Customer currency. How I can do it? If I should install the Multi-currencies module, how…
  • Preferred or required Windows 10 display resolutions?

    Does Sage 300 have any guidance on Windows 10 display resolution settings? I have noticed that whenever a user changes their resolution from the default to something else, they can often mess up the Sage 300 application's ability to show everything. I…
  • User profiles updating SAGE

    I am updating from sage 2017 to version 2021 but the user profiles were not the same between in both versions. For example in Sage 2017 order confirmation report is OECONF03.rpt in sage 2021 order confirmation report is OECONF01.rpt. In other case the…
  • Inventory

    Hello, Does anyone know if you can place an inventory item on hold (so it doesn't show as good sellable stock)? We do quality inspections and would like to place the new inventory on hold until the inspections are complete.
  • Notes in Sage 300

    Hello Team, Could you help with the following issue? I opened my Sage 300 desktop, but I cannot use the Notes button. The Button is unavailable. It is the KN module and I cannot see it in the Activation list. How I can activate the Notes module? Also…
  • 2 monitors at work vs laptop at home

    I have 2 monitors at work but use a laptop at home. I log into work using remote desktop. On my laptop, I am having an issue seeing the source file selection box (i.e. from AP - inquiry - invoice inquiry. I can't see the box, so Sage 300 freezes. I relaized…
  • Which file I can get Sage 300 Registered company name if client buy subscription version?

    Normally, if client buy Advanced or Premium version, we can read SMXXA.lic file to get the reigstered company name. But if client buy Subscription version, there is no SMXXA.lic file under [Sage300]\Sharedata folder, how to get the registered company…
  • In customer Inquiry- why are some tabs, the font is larger and I can't see totals.

    This tab and the address are this size. Any help?