• Desktop has stopped working

    When exporting one of the custom crystal reports we suddenly get the below error message: Deskto has stopped working. When l went to the windows Event log to check what is the issue l get the below error log: - System …
  • Contact tab - info is missing

    I have some users who can't see the information on the contact tab. Sometimes they can sign out and back in, but most of the time it is blank, even when other users can see the info. Has anyone else had this happen and how did you fix it? This is…
  • Can't Create Control and Could not open UI

    While troubleshooting some perfomance issues I noticed that my VM's hosting my Sage 300 environment had generic NIC's and one of them didn't have VMWare Tools installed. I waited until after hours and made some changes to IP's as well to those machines…
  • Web Screens login error: "Error HRESULT E_FAIL has been returned from a call to a COM component."

    Hello, I keep getting the error Error HRESULT E_FAIL has been returned from a call to a COM component. while trying to login to Web Screens - I am certain that I have missed an IIS Setting and don't know what needs to be done; Looking for any support…
  • Sage & Orion

    Hi Support, We are using Sage 300 ERP 6.0 for our group of 3 companies. At present, we have one application server and multiple DB's and Terminal server for other 2 companies. One of the sister companies will be implementing Orion POS in the near future…
  • Small errors in user input cause lockups in OE / PO / etc... There must be a solution to this somewhere....

    We've been fortunate enough to use and standardize on Sage 300 ERP for many many years and although it's a great product there seems to be some glaring shortcomings as our database is getting larger. We seem to constantly hit walls when certain user errors…