Sage 300

I have very minimal information as to how Sage 300 works. When I try to print it takes so long, like 22 seconds. How do I figure out why this is happening?

We just updated from 2014 to 2016 and now anyone accessing the system through RDP cannot print to their local printer. We see the printer in the printer list, but there is a note stating that the printer is being redirected and the user cannot select…

I have an error that keeps on popping everytime i print. the error says receipt [ my printer name] is being used by another user. Indeed our printers are being shared. I deleted the printer spooler and reconnected it. Still no luck in using the printer…