• Changing the Processing Code on a Customer Credit Card

    I have a customer that has over 1,000 customer credit cards stored with Sage Payment Solutions (now PAYA). They are planning on changing banks and through Sage 300 if you attempt to change the processing code with a credit card it will delete all the…
  • Changing Banks for Credit Card Processing

    I have a client that is planning on changing banks. The problem is that they have over 1000 credit cards saved. They are using PAYA, but the problem is that in Sage 300 the credit card is associated with a bank. I have been told that when they change…
  • AR Aged Trial Balance in Sage 300 2019 does not display

    I have a client and from one workstation when they run the AR Aged Trial Balance the program spins through all of the customers, but does not display the report. The shortcut is set-up to run as an administrator. Any ideas?
  • G/L Inquiry with Income Statement Year End Income Statement Amounts

    FormerMember
    FormerMember
    Hello, I am trying to export the 2016/2017/2018 year end income statement accounts and amounts to excel. I cannot find which column definition displays this information. Every column definition I have tried does not tie out with the actual income statement…
  • Slow bank reconciliation

    Sage 300 Premium v 2019 PU1 In the last few months the bank reconciliation on one of the banks has become painfully slow again. We have cleared lots of history previously - the history only goes back 2.5 fiscal years at this point, up until a few…
  • Sage 300 Payroll Web Screens

    Hello, I was wondering when Sage will be pushing out payroll web screens? Many of our customers run the financial suite along with payroll. They would like to be able to run the whole thing through a browser, including their payroll processes. What…
  • How to enter TD1 in payroll

    We're stuck on how to enter a new TD1. We have the basic amount ($12069) and the employee filled out $10150 for Tuition amount. If we put the amount $10150 as TD1 - Tuition and Edu in Sage 300, is the amount on "TD1-Total Tax Credit" in Sage (12069+10150…
  • Canadian Payroll PIER Report

    Was wondering if anyone else has run the PIER Report in Canadian Payroll for 2018 calendar year in Payroll 7.3 with the latest tax table? A couple of users are reporting that the CPP columns that are showing a discrepancy are not taking the 3500 exemption…
  • Company Profile

    SMTP checked How can you configure email to register in the outlook sent items when using office 365. Can it work when both using the desktop client and the webclient?
  • Prevent Duplicate Invoices Across Companies

    FormerMember
    FormerMember
    I already have the default setting that prevents an invoice from being entered twice, but is there a way to extend this to prevent duplicates across all companies in our system? Almost all of the bills that come to my office are addressed to 1 company…
  • People posting to invalid GL accounts

    Is there a way to prevent people from posting to invalid GL accounts from the subledgers? When people are in AP coding invoices or in Credit Cards they are creating accounts that do not exist in GL resulting in several reclasses each month. Is there a…
  • New to Sage 300 - G/L Consolidations & Intercompany

    Greetings, I am a relatively fresh Sage 300 consultant involved as an intermediate on a new Sage 300 install and implementation. I have been put in charge specifically of G/L Consolidation & Intercompany implementations. Next week I am expected to do…
  • Sage 300 - Making Tax Digital - UK

    Hi all, Just wondering if Sage 300 will launch Making Tax Digital (MTD) enhancement compliance so that tax returns are digitally sent to HMRC? I believe Sage line 50 and Xero already have an integration. I'm interested to know if this will be available…
  • Bank Reconciliation Out of Balance

    I reconciled on 4/30/18 and all was good. Then i realized a bank transfer was entered twice, so i entered a transaction going the opposite way to clear one of them out. When i reconcile the statement for 5/3 and select both of the transactions it shows…
  • REVERSING CLEARED PAYMENTS IN A/P

    FormerMember
    FormerMember
    I'm not sure why we can reverse A/R payments and not A/P payments? I have had situations where we have prepaid items and then for whatever reason the funds were returned to us at a later date after I have reconciled the account. Then I have to do a debit…
  • security groups

    Hi Experts i need information about the following security group grant excess for purchase order module in administrative services such as Common inquiry Dash board sage 300 inquiry Item developers inquiry i shall be highly thankful to you…
  • Accounting for Financial Assets and Liabilities

    Please is there a feature to amortise bonds, or manage financial instruments in general, that will recognise changes in value in Profit or Loss? We run a small wealth management firm, investing in equity and debt instruments. Currently running Sage 50…
  • ROE Canadian Payroll

    Hi, Running on sage300v2016 and we are unable to complete ROE, I have this error: Invalid input. Employee XXXX ignored. Sum of insurable earnings> 999999.9 Listed and verified 15c Checked the employee activities Deleted and regenerated the ROE we…
  • Multiple Year Ends in same Fiscal Year

    Does anyone know of a fast way of closing a general ledger in the middle of a fiscal year. We have a client that was purchase and they have to do a deemed year end. I know we could just do a journal entry to close but I just wanted to inquire is there…
  • Best practice for correcting an AP check reversed in the wrong period

    A Customer cut a check in December and then reversed it, but reversed it to the current date of January in error. What is the best way to fix this? The check should never have been cut so the invoice should still be open in December (at year end). Thanks…
  • Time and Billing modules

    Are there any Time and Billing solutions that integrate with Sage 300? We are looking for solutions that are used for Accountants, Consultants, Engineers, or the service industry. Any recommendations would be appreciated.
  • Order Completed status: Included vs Not Included

    Can anyone tell me more about the difference between Complete/Incomplete orders with an Included / Not Included status? The incomplete changes to complete when an order is posted, but I am not sure what the difference is between the Included and Not Included…
  • Re; Construction in Progress-Norming Asset

    Hello, I am a new user to Norming Assets module and just start to use in PPE. My company also several CIPs that need reported monthly. My question is "May i use Normming Asset in CIP? such as entry as subledge and reporting? Thanks Frank
  • Sage300 LanPak License autofills in error when using A4WLicMgr.exe to set the user keys

    Sage300 LanPak License autofills in error when using A4WLicMgr.exe to set the user keys. I access the license manager offline by using this tool found in the Sage\Runtime directory. However, when I go to add the license info, I am able to enter the type…
  • Help with New Payroll Code

    Is it possible to have a payroll code that will allow me to enter a 'day rate' i.e. $160.00 per day but also keep track of insurable hours? So on the timecard, I want to enter 5 days work, it will come up with the day rate of $160.00 and multiply it by…