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  • Customer Number Change must be upgraded, but how?

    When attempting a Customer Number Change as part of the day-end process the day after upgrading Sage 300 - 2022's Payroll module to version 8, we encountered the following error: Error: Newer version of US Payroll was detected. Customer Number Change…

  • accruals

    vacation pay stopped accruing and being paid out for a large number of employees but not all

  • T4A Box 144 -Exempt Income

    Has anyone figured out how to get income to show in Box 144 of the T4A in Canadian Payroll?

  • Box 52 Pension Adjustment not showing up on the T4

    We have 2 deductions set up for Pension. One is for the Employee contribution, and one for the employer portion. Both are set to 5% (Percentage of Base). The employee portion is set to go to box 20 and 52, and the employer is set to go to 52 only. They…

  • Payroll Transaction history and the ROE

    We have a client that noticed that the entries she is doing in history to update hours for employees are not being reflected in box 15C of the ROE. They are using the latest payroll tax updates and running version 2020.

  • Sage 300 Payroll Web Screens

    Hello, I was wondering when Sage will be pushing out payroll web screens? Many of our customers run the financial suite along with payroll. They would like to be able to run the whole thing through a browser, including their payroll processes. What…

  • How to enter TD1 in payroll

    We're stuck on how to enter a new TD1. We have the basic amount ($12069) and the employee filled out $10150 for Tuition amount. If we put the amount $10150 as TD1 - Tuition and Edu in Sage 300, is the amount on "TD1-Total Tax Credit" in Sage (12069+10150…

  • Canadian Payroll PIER Report

    Was wondering if anyone else has run the PIER Report in Canadian Payroll for 2018 calendar year in Payroll 7.3 with the latest tax table? A couple of users are reporting that the CPP columns that are showing a discrepancy are not taking the 3500 exemption…

  • ROE Canadian Payroll

    Hi, Running on sage300v2016 and we are unable to complete ROE, I have this error: Invalid input. Employee XXXX ignored. Sum of insurable earnings> 999999.9 Listed and verified 15c Checked the employee activities Deleted and regenerated the ROE we…

  • Help with New Payroll Code

    Is it possible to have a payroll code that will allow me to enter a 'day rate' i.e. $160.00 per day but also keep track of insurable hours? So on the timecard, I want to enter 5 days work, it will come up with the day rate of $160.00 and multiply it by…

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