• Currency table rate error

    Hi, I have checked in the currency table for rates and it is defined in the common tool. However, it is poping rate error in AP invoice transaction. The error screenshots are attached here. SAGE 300 version 2016 and Patch1.
  • Sage 300 2.18 Payroll - Notes limitation

    Is there a limit to the number of characters that can be entered in the notes field on the other tab of Sage 300 Canadian Payroll 7.3
  • Excel 2007 option to export and import

    Hello, We upgraded our office product from 32 to 64 bit. Office 2010. Now in Sage when we Import/Export in any module, the option for Excel 2007 disappeared. Only Excel 2000 is available. Any ideas? Do I need to uninstall-reinstall Sage? Sage…
  • Bank Reconciliation Out of Balance

    I reconciled on 4/30/18 and all was good. Then i realized a bank transfer was entered twice, so i entered a transaction going the opposite way to clear one of them out. When i reconcile the statement for 5/3 and select both of the transactions it shows…
  • Trial Balance amount difference from GL transaction listing balance

    Please, need an urgent response. The amount showing the trial balance for a particular account for a specified period is different from the amount showing on the balance in GL transaction listing report. I didn't know this because my trial balance actually…
  • A/R Aged Trial Balance does not reconcile to GL Trial balance, differs every month

    I have read all of the questions on here about the reconciliation of the A/R Trial balance to the GL Trial balance. I have run countless reports, and excel files trying to find the differences. Things I know: There are zero postings to the A/R GL…
  • How can you enter multiple PO credit notes on one return?

    I received two credits from a vendor for the same return. I went into PO credit note entry and entered the first one and changed the quantity I received a credit on to the correct amount. But when I try to enter the second credit for the remaining quantity…
  • Do A/R Invoices have or allow for Kit (Kitting) Items?

    Would like a conclusive answer if Accounts Receivable (A/R Transactions) allow for the use of Kit items with individual components. I know they are available in Order Entry Transactions. Thank you for any/all help!
  • A/P VENDOR PAYMENTS WITH CREDIT CARD, HOW DO I LINK A PAYMENT CODE TO A SPECIFIC BANK CODE?

    We've set-up an American Express account, so that we can capture the detailed expenditures on our corporate card in A/P. All invoices paid with AMEX will be keyed as "Misc Pmts". When i create a new batch ((to key the new month's AMEX expenditures)…
  • Sage300 LanPak License autofills in error when using A4WLicMgr.exe to set the user keys

    Sage300 LanPak License autofills in error when using A4WLicMgr.exe to set the user keys. I access the license manager offline by using this tool found in the Sage\Runtime directory. However, when I go to add the license info, I am able to enter the type…
  • Sage 300 ERP Payroll time card import

    I need to set up an import for timecards into Sage 300 payroll. I have gone through the process of manually entering a few timecards and then exporting to Excel. Now I need to figure our which fields really need to be populated by the import file that…
  • Using the e-mail capabilities in Sage 300 using a Yahoo e-mail account

    I have a client that would like to use the e-mail capabilities in Sage 300, but they only have a Yahoo e-mail account. Will this work and if so, I do we make it work?
  • PO from Order Entry screen for BOM items

    A parent item (BOM item) is ordered by a customer. Not enough in inventory (component items need to be procured ). In this situation can the 'Create PO' functionality be used to generate PO's on vendors designated for the child items? Has anyone used…
  • Help with New Payroll Code

    Is it possible to have a payroll code that will allow me to enter a 'day rate' i.e. $160.00 per day but also keep track of insurable hours? So on the timecard, I want to enter 5 days work, it will come up with the day rate of $160.00 and multiply it by…
  • Aatrix reports - How do they calculate?

    We have had issues with Aatrix reports not pulling numbers correctly. I have tried to contact both Aatrix support and Sage support to see if I can find out how the numbers are calculated. Aatrix refers back to Sage saying they pull the numbers from a…
  • Ontario payroll tax table changes as of September 1, 2014 now available

    The Canada Revenue Agency (CRA) has published a September 1, 2014 version of the Ontario payroll tables to incorporate proposed increases to personal income tax rates tabled in the Ontario budget on July 14, 2014. As the proposed changes are retroactive…
  • PA Local Services Tax

    We are new to PA and trying to sort through the ACT 32 info. I have the local taxes but need help on the LST and only withholding $52/year. How are others setting this up? Thanks
  • Sage 300 PJC - Recognizing Cost

    I've been asked if the PJC module can prevent the Rec of Cost Generation until the billing is done even of actual cost have been posted against that project. Another way of saying it is: They want to make sure they are not recognizing the cost for projects…
  • Fix available for 2013 Electronic Filing for 1099 and 1096 forms issue

    A hotfix is available for Sage ERP Accpac 6.0 and Sage Accpac ERP 5.6 for the issue around the 2013 Electronic filing for 1099 and 1096 forms. Details of the fix as well as the fix itself can be found in KB article 29578 .
  • Sage 300 ERP T4 - Laser for Employees Printing to Incorrect Box

    If you are printing T4s via the Lase for Employees form, you may have encountered the following: For EI Exempt employees, the “X” is printed in the CPP Exempt box For CPP Exempt employees, the “X” goes to EI Exempt box We are currently working…
  • Sage 300 ERP January 31, 2014 US Payroll Tax Updates are now available

    The January 31, 2014 US Tax Updates are now available to download. Login to support.na.sage.com and click on Sage 300 ERP downloads and updates then click on Sage 300 ERP (Accpac) Downloads to get the tax update for your version of Sage 300 ERP. Further…
  • 1096 Forms

    We are aware of the issue of 1096 forms printing the X in the wrong location. We are currently working on a new 1096 form to fix this issue. Please stay tuned for its availability.
  • US Payroll Forms in Sage 300 ERP

    If you choose the following option when going to print your US Payroll reports like W2s: Please note that forms will only print on perforated blank forms purchased via Sage Forms . If you've purchased forms like W2s, W3s, 1099's, 940s etc... from…
  • Year End Not Closing

    Good morning, My client is doing her first year end in 6.0. She is using MS SQL 2008 R2 for her database engine and running everything locally on a Windows 7 machine. Her retained earnings account is set up and in place. She used the Create New Year…
  • How do you perform automated consolidations of multiple currencies and countries?

    While at Sage Summit 2013, a lot of Sage 300 ERP customers and partners a like had this question on their mind: How do you perform automated consolidations of multiple currencies and countries? What advice would you give?