• Navigating between GL, AP and AR

    I am wondering if it is possible to navigate directly between the A/P ledger or A/R ledger and the General Ledger. For example, if I'm looking at an A/P transaction in the A/P ledger, is there a quick way to navigate to the resulting G/L posting? And…
  • Sage 300 AR Credit Card Receipt - can't post

    I have an AR receipt entry with a cc charge that has been settled but the receipt entry will not post. The charge was applied to two invoices. Before the batch was posted, another entry was made to those two invoices with a credit note applied to them…
  • A/R deposit shows Not Posted in bank rec

    We have a client running Sage 300 v2021.5. They have an A/R Receipt batch that was posted in A/R, but in Bank Services bank rec screen, it shows as ‘Not Posted’. Because of this status, they cannot clear the deposit in their bank rec. Has anyone seen…
  • overflow. maximum entry has been generated for batch

    I have a client whose Accounts receivable batches have not been posting to GL as there was a post in progress batch. I resolved the batch - closed period but when the next batch is posted, the system is processing all the hanging batches and then throw…
  • Importing Receipt Batches

    I am able to import misc receipts into Sage 300 AR successfully. I create a batch, set my bank and batch date which equals my deposit date, then import a single file of multiple misc receipts to reflect that day of deposits. My question is that I have…
  • Can't find optional field in ARPostedDocuments endpoint

    Sage 300 2019 PU7 We can't find Header Optional fields for posted documents in ARPostedDocuments endpoint Which endpoint can provide posted documents header optional fields in AR?
  • Returned check nsf

    I had a check deposited in Feb and returned back in March my question is.. can I Reverse transactions in March the date the check was returned? I don’t want the bank to be effect for February it has been reconciled and posted. thank you newbie here!
  • Negative AR

    1. How do I do negative receipt for knock off the credit note to customer ? 2. How do I transfer the outstanding Credit Note of customer 1 to customer 2 ?
  • How to Delete a Duplicate Credit Card Recipts

    I have a couple of duplicate A/R Receipts that cannot be posted because the invoice is fully paid. I attempted to delete the receipt, but I get a message that it cannot be deleted since it is a credit card payment that has already been processed by PAYA…
  • A/R invoice reversal

    A number of invoices were added in may however some of the may invoice dates were dated Jan so it ended up in Jan. The invoices were reversed in the general ledger since there were already posted. when the ages trial balance was run for the customers…
  • How to handle Rental Deposits in Accounts Receivable.

    A Rental Company Company is using Sage 300 A/R for its Tenants. They have decided Tenants will have to pay Rental Deposits. These Deposits will be refunded to Tenants once they leave. How can A/R treat Rental Deposits without affecting the Normal…
  • A/R Aging does not reconcile to G/L balances.

    I am trying to reconcile the A/R aging to my G/L and I can't get it to match, no matter what report I run. It matched in November, so it has to be something that happened in December. I have checked the G/L accounts and all of the transactions were generated…
  • AR receipt batch posting slow

    Hi Support, One client is have an issue with AR receipt batch posting. The posting hangs even if there are only a few entries to be posted. Sage 6.1, PU1
  • Automatic allocation of payments for customers with zero balances

    We have just completed a large import of about 35,000 invoices and related payments from a large number (to me) of customers. Many of these customers now have a zero balance in A/R. We need to allocate prepayments, etc., to apparently clear the prepayment…
  • AR Invoice not available for allocation

    Our client has an invoice that is not showing up as available to apply to receipts, credit notes or refunds. There are no open batches. When viewing customer inquiry also I cannot find anything allocated to the invoice. I went as far as comparing…
  • AR debit note

    Hi, Just noticed that in AR debit note, the document date and due date is picking as the same date even if the customer has a credit term of 30days. Is there any reason for this and how can this be changed? Sage 300 ERP 6.0 Priti Kumar
  • How to undo AR Receipt Entry

    Hi, We have an AR receipt Entry batch with 2 entries my first entry is ok but I want to undo the 2nd entry in order to put back the document number in the first entry.
  • Unapplied amount AR receipt Entry

    Hi there, In accounts receivable invoice was entered for customer “ABC” in the amount of $50,000 another Invoice was entered for customer “XXX” in the amount of $500. That was all ok the problem happened when the receipt entry was made. There was…
  • duplicate receipt

    Is there any option in AR to warn for duplicate receipt numbers in Sage 6.0?
  • Is there a way to disallow new order entry or shipment entry for a customer that has gone past 30 days? or their allotted days of credit extended?

    We extend 30 days of credit to some customers who we need to stay on top of. At 30 days, we need ACCPAC to disallow anyone from entering a new order or shipment. Is this possible out-of-the-box or with an add-on?
  • Is there a way to edit OE invoices in AR?

    We use OE module to create invoices selling stock and non-stock inventory items from IC module. Sometimes there are errors on the OE invoices that need to be changed such as wrong taxes charged, unit prices don't match customer PO, etc. Sometimes the…
  • Applying Accounts Payable to Accounts Receivable Open Invoices

    We have some companies that we work with. They are vendors and customers in our Sage 300. There are times when they owe us money in AR and we owe them money in AP. Is there a way to offset the balances? For example, in AP we owe them $100. In AR, they…