First try your Sage Partner / reseller.  This should be an easy task for them.

Unfortunately, we are in a remote part of the world and our original Sage Partner/reseller no longer even sells or services Sage.  I was hopeful someone from the Sage Community may consult to do this via remote sign in.

I appreciate your quick response!

Sage can help you find a new / active reseller.  Looking on the 90-Minds website can help you find someone too.

https://www.90minds.com/find-a-member/by-state/

Thank you, Kevin.  I had to smile...there are no consultants listed on that website for our state, or the states west or north of us.  I will visit with management here and see what they would like to do.  I really appreciate the information!

Gail where are you located?  Most support work is done remotely now using GoToSupport or TeamViewer.

Hi Big Louie.

We are in South Dakota.  I assumed we would need to hire someone to perform this service for us?

To clarify...we need data extracted from Sage.  Otherwise, I do go thru Sage when we have a service request.

Payroll is sensitive information.  I'd still recommend reaching out and finding a new Partner (from 90-Minds or from Sage).  As BigLouie indicates, with remote support being so easy, just find someone who seems a good fit for your needs (now and foreseeable).

(I'd offer but we're in Canada, and don't specialize in PR which does not work here).

Gail, my suggestion is to contact the 90Minds group and ask for someone strong on payroll.

Thanks Kevin.  I will see what management wants to do.  And I know the Canadian payroll is a completely different thing than US payroll.