• Certified Payroll Report via Aatrix

    I have a client that is using the Certified Payroll Reporting in new payroll - 2.20.1. When they get to the report in Aatrix, there is no employee information or Job Information. Also, it looks like you can get to previously filed reports, but there is…
  • Family First Payroll - Unable to upgrade at this time

    We have several clients that their systems have modifications and will not be able to upgrade until the mods are written for the current version. Our thoughts are to install the newer version of Sage so they can use it to process their payroll and journal…
  • Payroll accrual percentage not available?

    So what super simple thing am I missing. Note in the image below. This should be allowing a 100% accrual but the percentage is greyed out and changing the accrual and posting dates does nothing. However, if I change the pay period to cross the month end…
  • Removal of "Fixed Amount" option for Tax Calc Override in payroll update.

    We are in the process of upgrading from Sage 100c v2017 to v2019. In testing, we discovered that the option to withhold a fixed amount under taxes has been eliminated. This is a deal breaker for us. Our director of finance has indicated that he cannot…
  • Reverse a PR Source Journal posting which was posted into wrong date.

    I just noticed that I posted our 01/11/2020 payroll to 11/11/2020. I'm surprised it didn't give me a BIG warning about posting 10 months in the future. We post in detail and our posting journal is 20 pages long. I'd prefer not to have to manually reverse…
  • Indiana Unemployment forms Aatrix

    Hi, I just got off a chat with Aatrix support and was told the IN UC-1/UC-5 report (print version) is no longer a good form and should be off the IN Efiling list, but everyone of my clients has this form still listed except for 1 company of 4 at one…
  • When two people are posting simultaneously, our reports sometimes get swapped

    I've run into this issue occasionally for at least the last couple of years. Say, for example, that I'm posting a batch of Invoices in Accounts Payable while my coworker is posting a batch of Cash Receipts Entries in Accounts Receivable. I post my batch…
  • Demo Mode Again!!!!

    We have a current Business Care Plan but are getting slotted into Demo mode - this is the 2nd time in the past two weeks! The first time was resolved by the business owner via a hold time of over two hours. What is going on? Permanent solution please…
  • crystal reports

    We just updated crytal reports from 2011 to 2016 version. Do we have to convert any reports that we changed with crystal reports to work with the new version?
  • WA State Employment Security

    In Washington state, corporate officers can opt out of unemployment. I don't see a way to handle this in Sage 100c, Payroll 2.20. TIA for any guidance, Steve
  • Payroll 2.20

    I just upgraded from Sage 2017 to 2019 along with payroll 2.20. Once converted, I was doing a trial payroll and noticed that my state tax is doubled. Anyone know the reason for this? Also, my check history report is saying no data even when I change the…
  • Time off accrued by posting date

    Is there a table to create a report that can give you info from the Time Off Register but after a payroll is updated? Looking for accrued hours and accrued hours used by posting date. (PR 2.20)
  • Box 14 is not populated in payroll 2.20

    When doing W2s in version 2019 - PR 2.20 we no longer have the option to add it when you select the W2 Form. Sage chat said to manually add them and when i said how do it get them to auto populate they said call support and disconnected. In 2018 you…
  • Purging Payroll History is taking a long time when closing Period/Year in PR 2.19/2.20

    We have had 2 customers report this so far today. Here is the email from one: " In the past, closing the quarter/year took a few seconds. I have been waiting about a half hour for the system to close the quarter/year. I have a blue status bar that keeps…
  • Can't add Employee Deduction UDF to data entry

    I've added a field to the Employee Deduction file for the garnishment account number. Added it to the Deduction tab screen, but then realized I can display it there just fine, but I can't ENTER it anywhere! Can't modify the Deduction ENTRY screen. WHAT…
  • Sage 100: Announcing year-end updates for Sage 100

    What's new in Payroll 2.20.0 Compliance with revised Form W-4 Revised Arkansas Filing Statuses Note: Keep in mind that the Payroll module is a standalone installation. You can upgrade the Payroll module without upgrading Sage 100. Sage 100 Payroll…
  • Hours Summary

    Recently upgraded from the legacy framework time clock module to the business framework module time track. Previously on the punch in/out screen there was a smaller window which summarized that particular employees hours for the week. That functionality…
  • Does Sage have a document that walks through a Payroll upgrade for clients that have Sage 100 2017 that need to upgrade to current Payroll?

    We have several clients that are running Sage 100 2017 when Payroll was still part of the normal install process. It is my understanding that these people have to upgrade to the new 2.19 (soon to be be 2.20) Payroll which is a separate install. To this…
  • International Employees

    We are currently migrating from Sage 100 2016 to Sage 100 2019 (PR 2.x). We have an International employee that in the 2016 version we would just put a dummy State code (we used IT) to not calculate or report taxes to any state. At the end of the year…
  • How do you void (reverse) and reissue a lost payroll check from a prior quarter? (Sage 100 v2018 6.00.5.0, Payroll v2.19)

    I have found instructions on how to void (reverse) the check, but nothing about how to reissue it. I don't want to mess up that quarter's payroll reports, and don't want the reissued check to increase the amounts on this quarter's payroll reports. Do…
  • Sage payroll 2.x year end

    Any idea if/when the year end center will have relevant info for payroll Sage 100 2.x? Everything I've looked at refers to the legacy payroll, but maybe I'm missing something? Looking for FAQ's or year end check lists.
  • Payroll Upgrade v17 to v19 ADV Setups on Final Upgrade from test

    Payroll Upgrade v17 to v19 ADV Setups on Final Upgrade - Is there certain files that could be backup-ed up from a completed test upgrade and then copied back after final migrate to put back all the updated PR setups+ settings / changes for Payroll? We…
  • TPA Pension report

    The pension report does not show all information needed. Need to show gross wages for all employees irregardless if they contribute. Employment dates and other permanent info. Help
  • Arkansas Tax Tables

    I have a client that is upgrading to v2.19 payroll. They have one tax profile: live/work in Arkansas. Arkansas has a low income table and a regular table. Has anyone figured out how the new tax tables, which we can't see, are calculating AR tax? They…
  • HTML code in Paperless Office?

    Is it possible to insert HTML code in the ‘Electronic Delivery Message Maintenance’ window? We would like a nicer landing page for the employee pay stubs.