• Item Valuation Change Selection: Phantom Connected Users

    We have had this problem since switching to Sage 100. When we try to change an item's valuation in the Item Valuation Change Selection task in Inventory Management, and all users are logged out of Sage, we get the below dialog: When I click More…
  • What does Commit Check Clear Utility actually do?

    I recently found a discrepancy in values between the quantities tab and the cost detail tab within Item inquiry on a few items. After researching in the Knowledge Base, I came across the following steps to clear out the issue: Update all transactions…
  • Reverse Item Merge

    Merged over 3,300 items to code "Z_Discontinued" after months of working with staff to make sure all items on list were approved for merging. Now they need 2 of the 3,300 items restored, historical data. I created the original item numbers and setup…
  • Inventory Categories. Data Corruption? A mystery

    Sage 100 Version 5.20 Crystal 2011 for Sage Window server 2012 R2 Ok, here is an odd one. We had been having incorrect data running a Inventory List via Crystal. We have a total of 600 items. When I add a filter for Category 2 data I am getting…
  • Key File Rebuild and Optimize removes all records.

    Our Sage 100 version 4.40 server had a few files fail the integrity test with either read or write errors. I selected OK to rebuild them but now all the records are gone. The log file shows all the records were recovered. Is this normal? I can import…
  • Rebuilding Sort Files Automatically

    Once every 1-2 weeks or so I have to get in after hours to rebuild sort files, in our old business system a similar process was scheduled to run each night. Does anyone out there have a script or other method that would allow for scheduling a rebuild…