Sage 100

I just upgraded from 2019 to 2022 Advanced. We are having problems with multiple users having their password changed by the system, this has even been happening to our company account. We get the message below. When I go to SY_USER the encrypted password…

I am trying to apply the Sage 2020.1 update. During the update, when it scans for corruption it says that PL_JournalPDFLog.M4T has an ambiguous "file discrepancy" in it. The instructions say to simply Rebuild Key Files for any discrepancies, but alas…

Hello, I was wondering if anyone else ran across this issue and if so, how it was resolved. We have identical item numbers that appear when we search for an item in item inquiry and item maintenance. Selecting one of the item numbers results in…

We are using Sage 100 Standard ERP 2013 (Version 5.00.4.0) / SAGE 100 ERP Issue detail: when I click on Work Order -> Work Order Transaction Entry (Snapshot 1) -> it asks for the date and once I enter the date and click OK -> I get an Update Interrupted…

Hello, We have an issue where an order is currently marked as an "Active Order" under Sales Order and Quote History, but this file is not accessible inside of Sales Order Entry. We get the message: "The Sales Order number already exists in the History…

Recently updated Sage 2017 from v5.40.3 to v5.40.4 along with Jobops to resolve an issue that caused us to have to run sort files daily to fix inventory. Does anyone have any inkling as to how to resolve this issue?

Hello, We have been trying to troubleshoot our slow performance with SAGE 100 PREMIUM 2018 and are running out of options. I have read all the articles here and on the knowledge-base, and nothing seems to be improving our performance. My last inquiry…

Hello, We are having stomething strange going on where 11 lines from an order are showing up in both the "Detail" and "History Detail" tables, but 3 are missing from the "Detail" table and are in the "History Detail" table. Any ideas? Apart from straight…

Hello, Our company MAS system has been running very slowly and I would like to delete some records form our database. There does not seem to be information on certain tables inside of SAGE under File Layouts and Program Information. Specifically, I…

Hello, Today I had someone want to delete a batch that was entered into A/R cash receipts entry. When I try to delete it, a pop up box says "Missing or Invalid Header," and I am not allowed to delete the batch. I have seen this error before while importing…

Hello, Received a notification for a Payroll Update, so I ran the update, but when completed, gives error "File 'PR_PayrollCycle' not found". I did this both on server and client workstation and same result. There is no file permission issues, and…

We're currently on Sage 100 2014 (Non SQL) and we're currently running into the issues where we are being sent names containing certain ranges of extended ascii characters. For now, we are going to limit ourselves to the first 127 in the ascii table…

Have an issue with what I believe is a corrupted date value. It resides in purchase order detail required date and PO header PO date. Running the open order report on "required expire date" for date greater than 12/30 will result in "Vendor Code 9"…

Once every 1-2 weeks I rebuild all sort files and am wondering if I should also be rebuilding the key files? Is there any risk/downside to rebuilding the key files? Also, when I am running the utility do I want Integrity Check and Optimize File checked…

Our Sage 100 version 4.40 server had a few files fail the integrity test with either read or write errors. I selected OK to rebuild them but now all the records are gone. The log file shows all the records were recovered. Is this normal? I can import…

Once every 1-2 weeks or so I have to get in after hours to rebuild sort files, in our old business system a similar process was scheduled to run each night. Does anyone out there have a script or other method that would allow for scheduling a rebuild…