• Aatrix Form/Program Update Requiring Local Admin - Any Workaround ?

    I have a customer who just emailed me demanding a meeting to discuss how absurd it is that updating a form in Aatrix requires local administrator rights . She is, I believe, talking about the prompt that comes up at least annually when Aatrix tries…
  • Role limits

    I would like to know if there is a limit on the amount of Roles that can be created.. can I create 100 Roles if I wanted to??
  • Log4j and Sage 100 vulnerability?

    Last week a proof of concept for a vulnerability around Log4j was distributed on the Internet. New zero-day exploit for Log4j Java library is an enterprise nightmare (bleepingcomputer.com) Almost immediately bad actors started trying to exploit the…
  • AES encryption in Payroll Paperless

    Does anyone have any documentation or support for the following question? Our IT group is asking this prior to allowing our us to send out payroll DD stubs using Sage Paperless Office. The PDFs are marked to use the SSN as the password 'For the attachments…
  • Sage 100 Premium 2020 ( 6.20.1.0) locking up

    Hello, First post here hopefully I am putting this is the correct location. We are having an issue were Sage is locking up. Then we will receive an error message SY_lockFileInfo.M4T Correcting missing key. Can someone please guide me in the correct…
  • Role security for Customer Ship To Address

    I can't find where to set security on Customer Ship To Addresses. Can security be set on the Customer Ship To Address or is it set from the Customer security?
  • 'Allow Viewing, Printing and Editing of Highly Sensitive PII'

    Hi All, I suspect I will need to submit an enhancement request, but thought I'd throw it out there for any feedback - it appears that the above Payroll Security Option Role Task is 'all order nothing' which seems to be creating a problem with some of…
  • How can I view all users currently logged in?

    I would like to see who is logged in at any given moment. How do I do this? Our old ERP had a nice function for this and the Master Console doesn't really offer what I am looking for. I'd like to have this information in real time: userid; time logged…
  • Sage 100cloud 2020 Premium Unified Logins

    Hi, We currently use Sage logins/security roles (approximately 400 users) for our system. We'd love to convert them over to Unified Logins but want to get an idea of how much time/effort it will take to do so. The idea of implementing this for our…
  • Sage 100 2013 Restrict ability (permission, right, role) to change Salesperson in Customer Maintenance, Sales Order Entry, etc

    Hi everyone, I'm using Sage 100 ERP 2013 Does anyone know exactly where (and if, even) I can limit users' abilities to change the Salesperson in Customer Maintenance, Sales Order Entry, and anywhere else where it's possible for them to do so? I'm…
  • Editing Standard Cost in Item Maintenance

    I feel like this is a dumb question, but the answer is eluding me. My understanding is once there is activity on an Item, you cannot edit Standard Cost on the Item Maintenance screen. You have to use the Standard Cost Adjustment utility (which is good…
  • Gmail Blocking Email

    Wondering if anyone can help...just last Monday, our EMAIL is not going through our gmail anymore...looks like it is just not authenticating. We get ERROR DURING ELECTRONIC DELIVERY. Unable to login to SMTP connection. ChilkatLog: VerifySmtpLogin…
  • Sage 100 - AR Customer Inactive Reason - Authorization

    Sage 100c - Ver 2020 AR Role is able to change the status of a Customer to Inactive. However, AR Role is unable to access the "Inactive Reason" this feature is greyed out. (The feature is available to Admin) So far, I have been unable to locate…
  • run script without admin (COM exception failed to initialize provideX library)

    I see that there are lots of questions about this in the past, but I can't seem to find a concrete answer on how to move forward with it. I realize it has something to do with DCOM, registering the DLL, running client side verse server side.... But I…
  • Remove Access from changing salesperson on ship to address

    Hi Guys I am looking to remove access for a group of staff from changing the salesperson on a Ship-to address. I am ok with allowing the group to create a new ship to address but I do not want the group to be able to change the Salesperson. I have…
  • Sage 100 Premium - SQL Server User Permissions

    We're looking into upgrading from Sage 100 Standard to Premium. Currently we do a lot of connecting directly to the database via ODBC for querying; our AP users query the AP tables, our Payroll users query the Payroll tables, etc. I don't want these two…
  • Work Order Traveler Printing Permissions

    I have a role that only prints blank work orders when ever WOT printing is processed. Header detail of the crystal report appears but all fields and details are blank. Im holding the Role Maintenance of a working role side by side with the non-working…
  • Deallocating Items from an Order

    Is it possible to create a role that will restrict users from deallocating items from Sales Orders? We are having an issue where our Sales team is deallocating items. I want to restrict them from doing that. I have been pouring over the Role Maintenance…
  • Sage100 Crystal Report designer preview asking for a password

    I'm editing accounts payable checks in crystal reports. I click on "View" and then "Preview". It then has a popup that says OLE DB, and then has the following fields: Server: OURSERVER\SAGE100V2017 User ID: Mas_Reports Pasword: *blank Database:…
  • Security for Payroll module journals and registers

    What's the best way to set up security for payroll journals and registers. We have a few people that need access to open the payroll PDFs in paperless office, but everyone else does not need access. I thought about creating a separate folder for the…
  • Turn off Query Login Prompts

    Every time I refresh a Microsoft Query I am prompted to enter Sage login credentials twice. Can I turn this off?
  • Adding security to a standard field (SO Status and Reason code) or UDF

    Hi All Is there a way to add security to the standard filed "Status" in SO Entry? We only want manager roles to be able to take a SO off hold by changing the Status from Hold to Open. It is ok if everyone can change the SO Status to Hold. I did not…
  • Adobe Flash

    As companies are looking to move away from Adobe Flash due to vulnerabilities I have a question regarding Visual Process Flows. Most of my clients do not use the Visual Process Flows even if they once used competing products. If a client's security…
  • Transferring Sage Intelligence Administrator License from one pc to another.

    How do I transfer the Sage Intelligence Administrator License from one pc to another.
  • Using GMail and pending changes to SMTP authentication (requiring OAuth)

    A customer forwarded an email from Google about some pending changes, and is asking me about whether Sage 100 is compatible. We’re constantly working to improve the security of your organization’s Google accounts. As part of this effort, and in consideration…