• Report Designer Add In only populates if Sage run as admin

    I have an usual situation where I'm trying to setup Sage Intelligence on a new workstation and I have all the proper permissions set on the BI folders, the program data folder and the registry for the excel add in. There's multiple reports that use the…
  • User Won't Stay Locked

    I have a single user in our system that no longer works with us. I go into User Maintenance and Click the check box to Lock the account and the date in the upper right fills in with today's date for account expiration. I click accept. Then as soon as…
  • Turn off Query Login Prompts

    Every time I refresh a Microsoft Query I am prompted to enter Sage login credentials twice. Can I turn this off?
  • Launching Sage Locks User in Active Directory

    When a user launches the Sage icon, it locks him in Active Directory and he is unable to use any other programs on his system. They have given him a new profile, we uninstalled and reinstalled workstation setup with the user as local admin and no UAC…
  • ACCESS PERMISSION RESTRICTION AT THE VENDOR LEVEL

    We need to give our fleet management admin access to Vendors, but would like to do so with selective Vendors in order to prevent exposure to sensitive information incommensurate with the user's seat. Does anyone have any ideas for how to do this? My first…
  • Change password on initial sign on

    Can there be a requirement for users to change the password after initial sign on? The password can only be created by someone with access to User Maintenance and I know the user has the ability to change their own password after logging in, but there…
  • Does anyone have a template for role options that we can use in a new implementation?

    We have a new client who would like to have a "checklist" to use to create new roles. Does anyone have one? Ideally it would be in excel or word and have all tasks, security events, and module options listed (along with a brief explanation of what the…
  • Role Maintenance for Journal Reversals

    You should be able to perform journal reversals without giving security to "create" in Account Maintenance. You should be able to perform journal reversals if you have "view" or "modify" rights.
  • At Launch Blank Help Window

    Hello and thanks for the the help in advance. We are running Sage 100 Advanced 2014, and have ~82 users in our system at any given time. The issue: One of our users cannot login. When Sage is launched, a blank Help windows is displayed and nothing…