• SO Shipping Batch No. missing on Invoice

    Occasionally we get an Invoice that is missing the Batch No. from when it was created via Shipping Data Entry. We have multiple batches a day, usually separated out between EDI and Non-EDI orders and/or AM vs. PM shipments; totally anywhere between 2…
  • Issue with invoicing the customer twice, Using Scan Force to check and send data over to Shipping Data Entry

    Why is it that I have had some customers get invoiced twice in a batch in shipping data entry? Steps that I do: Scan sales order into Scan Force Scan items and send data to Shipping Data Entry Wait a little bit for the data to send over Scan…