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In the middle of a batch that my shipping manager was scanning out the company had lost power. An hour later, when the power came back on he went to continue to scan out the order that was in this batch but SAGE 100 would not allow him as it's saying…
I would like the ability to add new SO lines in Shipping Data Entry.
Reviewing SO Options, Shipping Setup Options, and Shipper ID Maintenance, I don't see a setting that would allow that. Am I missing something or is there some other way to do it? I…
We have an item that is showing with a quantity of 4 "in shipping" which we can not clear or zero out. There are no open sales orders for that item currently. Also there are no invoices for that item which have not posted. I have checked in the AR module…
Occasionally we get an Invoice that is missing the Batch No. from when it was created via Shipping Data Entry. We have multiple batches a day, usually separated out between EDI and Non-EDI orders and/or AM vs. PM shipments; totally anywhere between 2…
I see there was an issue with the same sales order being shipped more than once without updating prior to 2019 (6.10), but I have a client on 2019.4 that this is still happening to for JUST one user. They have a LOT of users, so I'm gathering the keystrokes…
Hello,
We are having some issues with a miscellaneous charge item we made for a small order fee for our sales orders. Currently I have a script in SO_Header that controls who gets the small order fee. The pickers once they know that the order is completely…
Up until recently, the system was correctly blocking the same SO from being shipped/invoiced more than once before running Daily Sales Reports/Updates. For some unknown reason that function is no longer working. Knowledgebase article 109989 (link below…
Why is it that I have had some customers get invoiced twice in a batch in shipping data entry?
Steps that I do:
Scan sales order into Scan Force
Scan items and send data to Shipping Data Entry
Wait a little bit for the data to send over
Scan…
For years, we have processed shipments by keying data into Invoice Data Entry and bypassing Shipping Data entry. It works fine, but it does NOT move orders (or show inventory commitments) until the invoice batch is updated.
If you do an inquiry on a…
