Sage 100

I'm running Sage 100c Advanced 2020, Version 6.20.6.0 We have one primary company and another dozen or so secondary companies. My accountant told me today that when he posts something in AR/AP in the primary company it is very fast - almost instant…

Good Morning, So have a bit of an issue that we're trying to solve and not 100% sure on the best way to go about this. We recently transitioned into Sage Intacct on Dec 1st and everything has been going great, however, our CFO now does not like the…

Does SAGE have a feature that will automatically apply a customers credit towards open invoices? We have a customer that had a fairly large dollar value of credits on his account. We've been waiting to get direction from them on what to do with them and…

I have seen two unrelated instances of a single random line showing up on my invoice when generating one using the path sales order, main, invoice data entry the GL detail report that I printed early May for our April rebill, as well as the latest…

Every once in a while i will try to enter a payment through the path Accounts Receivable, cash receipts entry and the invoice I want to pay will show a zero balance. If i simultaneously pull the invoice up using the path Accounts Receivable, customer…

How do you record a wire transfer from a customer in AR? In AP there is the selection drop down for Wire Transfer, but not in AR. I read if we use ACH/Credit Card, it doesn't post to BR. So do we use Cash and if so, how/where do we enter the long 15 digits…

I am running Sage 2021 and have managed to get two people into the same batch for doing Credit Card transactions with Paya. Any attempt to add a third person will not work. What is the preferred method for allowing users to run a stored card for a client…

We have a customer who placed two orders. They used part of the materials in both orders and then returned some of the items. Both invoices have been fully paid. I also need to charge a restocking fee, which I have never done. - Return the material…

Hi, An invoice was created, and a payment was made towards that invoice zeroing it out. On a later date, we do a Credit memo to the account as a refund, how do I get the account balance back to $0.00? as opposed to a credit on the account?

When trying to apply a prepayment to an invoice, "Balance" is pre-entered on line 1 under Invoice NO. and will not allow me to apply the prepayment to the invoice. Can someone help with this?

When looking up a customer in customer Inquiry it shows they have an open invoice. When I go to apply a payment to that same invoice in cash receipts entry, the invoice is showing a $0.00 balance. I've looked through all open batches to ensure nothing…

A prepayment was incorrectly made, and due to some confusion was also entered in negatively so it shows up as a positive number in the aged invoice report. Is there a way to delete a PP or reverse it? This is on the A/R side. Thank you.

We had a customer use a third party to pay for invoices. They asked for a dummy credit we could send them so they could zero out invoices on their account. To do this, I was instructed to create a prepayment (as a positive amount) and then a credit…

If AR Options Apply Changes to Repetitive Invoices is set to prompt then when you enter a new customer in customer maintenance with a ship code you get a message "Do you want to update repetitive invoices?". Why would this message come up on a brand new…

We have a client that is being forced to use Ariba, Tungsten and Taulia to receive payment from their customers. They are manually entering their invoices. I asked if we could upload them but he told me that they have to be entered manually. Does anyone…

I have an invoice that shows to have a balance of $5,382.38. When I try to apply the payment in the cash receipts function, the balance shows as -$10. I don't get it. How can I fix this? I don't see any credit memos.

Is it possible to change a customer name while their are S/O that have not been invoiced? I have blanket S/O for different customers and S/O that can't be invoiced until the product is shipped.. When going to AR>Utilities>Delete and Change Customers I…

What would cause our credit card receipts not to post to our bank reconciliation?

We run a repetitive invoice which includes credit card information. When we run the sales journal we uncheck Perform Credit Card Processing. The sales journal errors out and indicates that an unauthorized credit card transaction was found. Any thoughts…

The contractor needs to charge the client sales tax but there is a percent for materials and a different percent for labor. I can create two different Tax Districts, but you can only choose one Tax District for an AR invoice and in addition to that, there…

I have one customer with an open balance and another balance with the offsetting credit balance. Is it possible to do a cash receipt and apply the two customer balances together so that both customers balances zero out like you can in SAP? This is a really…

When I enter in a Bad Debt write-off using the Cash Receipts Entry, The commission on that invoice (paid on paid) is recognized on the salesperson's commission report. How can I write off an open invoice without the commission being recognized?

I'm a new user of Sage 100 ERP 2013 (v 5.00.8.0) and am trying to post cash receipts. I have a client using three checks to pay one invoice. I entered the first check fine, but when I try to enter the second check and apply it to the same invoice it says…

Sage 100 2014 in a modest distribution operation. Some customers require to pay invoices through Paypal and Amazon. We used to be able to "fake" this by setting it up as a PayPal 'credit card" and then use an expired credit card number to input for that…

AR Aging matches the Trial Balance but the GL is off. What is the fastest way to find it? AP - same thing. Thanks for your help, Tracy